Creating a culture of accountability in health care.
Health care providers are constantly striving to improve quality and efficiency by using performance management systems and quality improvement initiatives. Creating and maintaining a culture of accountability are important for achieving this end because accountability is the reason for measuring and improving performance. The keys to creating a culture of accountability will be explicated by examining the extant literature, and from this, 6 methods will be outlined for creating such a culture.
O'Hagan
Joshua
J
Department of Medicine, Memorial University, 241 Elizabeth Ave., St. John's, NL A1B 1T6. j.ohagan@mun.ca
Persaud
David
D
D003258:Consumer Behavior; D019981:Health Care Sector / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D010559:Personnel Management / Q000379:methods*; D012941:Social Responsibility