Disclosing medical errors: restoring client trust.
Discussing medical errors with affected clients can ultimately benefit your practice. This article provides tips on creating a protocol for resolving medical errors.
Institute for Healthcare Communication, New Haven, Connecticut, USA.
Kathleen A
KA
Bonvicini
Daniel
D
O'Connell
Karen K
KK
Cornell
D000818:Animals; D006801:Humans; D008318:Malpractice; D019300:Medical Errors / Q000662:veterinary*; D010817:Physician-Patient Relations; D014342:Truth Disclosure; D018634:Veterinarians / Q000941:ethics* / Q000523:psychology*; D014730:Veterinary Medicine / Q000941:ethics*