title: Quality management in a radiological practice: experiences with a certification for DIN EN ISO 9001:2000.
abstract: This paper describes the introduction of a total quality management system in a radiological practice. Certification was based on DIN EN ISO 9001:2000. The implementation of the quality management system had to overcome a number of barriers, for instance, legal obligations of a partnership association, leadership problems, and the fear to loose all hindered implementation. The knowledge of these barriers induces a faster and cheaper implementation of a quality management system in a radiological practice as a foundation of improved quality and competitiveness.
authors.affiliation: Department of Radiology, Universitätsklinikum Greifswald der Ernst-Moritz-Arndt-Universität Greifswald AOR, Ferdinand-Sauerbruch-Strasse, 17487 Greifswald, Germany. kirschm@uni-greifswald.de
authors.forename: Michael
authors.initials: M
authors.lastname: Kirsch
authors.forename: Ingrid
authors.initials: I
authors.lastname: Vogg
authors.forename: Norbert
authors.initials: N
authors.lastname: Hosten
authors.forename: Steffen
authors.initials: S
authors.lastname: Flessa
mesh_terms: D002568:Certification / Q000592:standards*; D005858:Germany; D038622:Internationality; D017410:Practice Guidelines as Topic; D011331:Private Practice / Q000331:legislation & jurisprudence / Q000592:standards*; D011785:Quality Assurance, Health Care; D011871:Radiology / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration* / Q000592:standards*