title: [Liability: saying sorry can prevent claims].
authors.forename: Johan Klein
authors.initials: JK
authors.lastname: Haneveld
mesh_terms: D000818:Animals; D003142:Communication; D006801:Humans; D007886:Legislation, Veterinary; D016365:Liability, Legal; D008318:Malpractice / Q000331:legislation & jurisprudence*; D009426:Netherlands; D014730:Veterinary Medicine / Q000592:standards*