title: Small changes make a big difference, part II.
authors.affiliation: Group Disability and Life Practices, The Hartford, Simsbury, CT, USA. carol.harnett@hartfordlife.com
authors.forename: Carol A
authors.initials: CA
authors.lastname: Harnett
mesh_terms: D019090:Case Management; D006240:Happiness; D006801:Humans; D007588:Job Satisfaction; D009732:Nursing Care; D013315:Stress, Psychological