Evaluating monitoring systems in the European social fund context: a sociotechnical approach.
In contrast to the prevailing image of monitoring systems as technical systems, it is proposed that they should rather be conceived of as social endeavors at exchanging information. Drawing on the monitoring and evaluation framework of Cornford, Doukidis, and Forster, the concept of information agreement is suggested as a way of assessing the quality of monitoring systems in context. Preliminary implications are discussed with regard to the quality of information, the information agreement being conceptualized as a tacit, and/or explicit agreement between and among participating government partners about the quality of information.
Iannacci
Federico
F
Management & Information Technology, University of Wales, Lampeter, London School of Economics. F.Iannacci@lse.ac.uk
Cornford
Tony
T
Cordella
Antonio
A
Grillo
Francesco
F
D003625:Data Collection; D005062:European Union; D006801:Humans; D008962:Models, Theoretical; D015397:Program Evaluation; D011640:Public Policy; D011787:Quality of Health Care; D006113:United Kingdom