Exploring how to ensure compassionate care in hospital to improve patient experience.
This article is the first in a series by the King's Fund Point of Care programme looking at practical interventions to improve patients' experiences of care. It discusses what compassion means, what might prevent consistent compassionate care and what practical changes could ensure compassion.
Cornwell
Jocelyn
J
King's Fund Point of Care programme.
Goodrich
Joanna
J
D002055:Burnout, Professional / Q000517:prevention & control; D004645:Empathy; D006801:Humans; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000523:psychology; D010348:Patient Care Team / Q000458:organization & administration; D017064:Process Assessment, Health Care; D013192:Staff Development; D006113:United Kingdom