title: Patient satisfaction with nurse practitioner and physician services in the occupational health setting.
abstract: The purpose of this research was to determine if patient satisfaction differed when clinical services were provided by nurse practitioners versus physicians in the occupational health setting. This convenience sample included 129 patients visiting community-based occupational medicine clinics for evaluation of a new work-related injury. There was high satisfaction with both nurse practitioner and physician providers. There was no significant difference in overall patient satisfaction between provider types. Results of this study support a practice model using nurse practitioners as primary providers in the occupational health setting.
authors.affiliation: Business Development and Consultant Services, Lakeside Occupational Medical Centers, Inc., Largo, FL, USA.
authors.forename: Arlene
authors.initials: A
authors.lastname: Guzik
authors.forename: Nancy Nivison
authors.initials: NN
authors.lastname: Menzel
authors.forename: Joyce
authors.initials: J
authors.lastname: Fitzpatrick
authors.forename: Rita
authors.initials: R
authors.lastname: McNulty
mesh_terms: D000328:Adult; D003625:Data Collection; D005260:Female; D006801:Humans; D008297:Male; D009722:Nurse Practitioners / Q000592:standards*; D054538:Occupational Health Physicians / Q000592:standards*; D009786:Occupational Health Services / Q000592:standards*; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires