title: Five good reasons why CMS's new CAHPS patient satisfaction survey is good for agencies and good for patients.
authors.affiliation: Fazzi Associates, BestWorks Best Practice Benchmark Service, USA.
authors.forename: Gina
authors.initials: G
authors.lastname: Mazza
authors.forename: Bob
authors.initials: B
authors.lastname: Fazzi
mesh_terms: D014487:Centers for Medicare and Medicaid Services, U.S.; D019538:Health Care Surveys; D018574:Home Care Agencies; D017060:Patient Satisfaction; D014481:United States