title: Secret service. Mystery patients can help solve the problems you didn't even know you had.
authors.affiliation: morgan.lewis@advanstar.com
authors.forename: Morgan
authors.initials: M
authors.lastname: Lewis
mesh_terms: D006801:Humans; D005791:Patient Care / Q000592:standards*; D017060:Patient Satisfaction; D016544:Patient Simulation; D011216:Practice Management, Medical / Q000592:standards; D017064:Process Assessment, Health Care; D011785:Quality Assurance, Health Care