title: Common ground: productivity benchmarking for CFOs and CNOs.
abstract: Here are some important points for hospital CFOs and CNOs to consider when measuring a department's productivity: Hours per patient day (HPPD) is a robust and easily calculated measure of productivity. Case mix and acuity do not necessarily need to be factored into a good productivity benchmark; they are difficult to collect in real time and don't always have a direct impact on HPPD. HPPD is easily adjusted to reflect the labor demands of outpatient and observation services.
authors.affiliation: Prairie Lakes Healthcare System, Watertown, SD, USA. fullerj@prairielakes.com
authors.forename: Jill
authors.initials: J
authors.lastname: Fuller
authors.forename: Michael
authors.initials: M
authors.lastname: Anderson
mesh_terms: D000288:Administrative Personnel; D019985:Benchmarking / Q000379:methods*; D003299:Cooperative Behavior; D017598:Efficiency, Organizational; D005376:Financial Management; D007857:Leadership; D009726:Nurses; D019982:Organizational Case Studies; D013023:South Dakota