Common ground: productivity benchmarking for CFOs and CNOs.
Here are some important points for hospital CFOs and CNOs to consider when measuring a department's productivity: Hours per patient day (HPPD) is a robust and easily calculated measure of productivity. Case mix and acuity do not necessarily need to be factored into a good productivity benchmark; they are difficult to collect in real time and don't always have a direct impact on HPPD. HPPD is easily adjusted to reflect the labor demands of outpatient and observation services.
Fuller
Jill
J
Prairie Lakes Healthcare System, Watertown, SD, USA. fullerj@prairielakes.com
Anderson
Michael
M
D000288:Administrative Personnel; D019985:Benchmarking / Q000379:methods*; D003299:Cooperative Behavior; D017598:Efficiency, Organizational; D005376:Financial Management; D007857:Leadership; D009726:Nurses; D019982:Organizational Case Studies; D013023:South Dakota