title: "Helping them understand": nurses' caring behaviors as perceived by family members of trauma patients.
abstract: This qualitative study explored family members' perceptions of nurses' caring behaviors. Semistructured interviews were conducted with 10 family members of moderately to severely injured trauma patients cared for at a level II trauma center. The dominant behavior identified as being caring was explaining what was going on and interpreting medical jargon. Appearing hurried and abrupt was noted as behavior that was not caring. In a highly stressful situation such as trauma, the interpersonal relationship the nurse develops with the family influences the perception of the care received.
authors: University of Northern Colorado, Greeley, Colorado, USA. lory.clukey@unco.edu
authors: Lory
authors: L
authors: Clukey
authors: Janice
authors: J
authors: Hayes
authors: Alison
authors: A
authors: Merrill
authors: Denise
authors: D
authors: Curtis
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D001294:Attitude to Health; D002983:Clinical Competence; D004645:Empathy; D005190:Family / Q000523:psychology*; D005260:Female; D007722:Health Knowledge, Attitudes, Practice; D006379:Helping Behavior; D006801:Humans; D007697:Kinesics; D008297:Male; D008875:Middle Aged; D009104:Multiple Trauma / Q000209:etiology / Q000451:nursing*; D024802:Nurse's Role / Q000523:psychology; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000193:education / Q000523:psychology*; D011368:Professional-Family Relations; D036301:Qualitative Research; D011795:Surveys and Questionnaires; D014193:Trauma Centers; D055815:Young Adult