Standards on verbal orders rank high among common compliance problems.
The hectic pace of the ED makes it difficult to comply with The Joint Commission's standard on verbal orders, but some nurse managers have been able to increase compliance significantly with proactive strategies. Here are some of the successful approaches they have used: ongoing education and communication,including inservices, unit meetings, posters, and mass e-mails; incorporating the verbal orders standard into education about the National Patient Safety Goals; conducting random chart audits to gauge the level of staff compliance.
D000068:Accreditation; D004282:Documentation / Q000592:standards*; D004636:Emergency Service, Hospital / Q000592:standards*; D019983:Guideline Adherence; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D014481:United States