After action reviews: a new model for learning.
University College London Hospitals NHS Foundation Trust is committed to developing a learning culture for its staff and, to achieve this, the organisation recently developed the after action review (AAR) model as a way for people involved in specific incidents to explore what happened and what they have learned. This article explains the concept of AAR and uses case studies to illustrate how it can improve patient care.
Cronin
Gerard
G
Basildon and Thurrock University Hospitals NHS Foundation Trust.
Andrews
Steven
S
D003144:Communication Barriers; D004496:Education, Continuing / Q000458:organization & administration*; D004636:Emergency Service, Hospital / Q000458:organization & administration; D006785:Hospitals, University; D006801:Humans; D019300:Medical Errors / Q000379:methods / Q000517:prevention & control*; D017145:Models, Educational; D015279:Organizational Culture; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D018024:Peer Review, Health Care / Q000379:methods; D010564:Personnel, Hospital / Q000193:education* / Q000523:psychology; D017751:Safety Management / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration