title: A guarantee to a community.
authors: Emergency & Trauma Center, Critical Care Division and In-patient Cardiology Departments, Borgess Medical Center, 1336 Lama Rd., Kalamazoo, MI 49008, USA. monicacates@borgess.com
authors: Monica
authors: M
authors: Cates
authors: Dorothy
authors: D
authors: Malcolm
authors: Tina
authors: T
authors: Poirier
authors: Kimberly
authors: K
authors: Kendall
mesh_terms: D001071:Appointments and Schedules; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D019981:Health Care Sector; D006801:Humans; D019982:Organizational Case Studies; D009936:Organizational Innovation; D017064:Process Assessment, Health Care