title: An experience sampling study of learning, affect, and the demands control support model.
abstract: The demands control support model (R. A. Karasek & T. Theorell, 1990) indicates that job control and social support enable workers to engage in problem solving. In turn, problem solving is thought to influence learning and well-being (e.g., anxious affect, activated pleasant affect). Two samples (N = 78, N = 106) provided data up to 4 times per day for up to 5 working days. The extent to which job control was used for problem solving was assessed by measuring the extent to which participants changed aspects of their work activities to solve problems. The extent to which social support was used to solve problems was assessed by measuring the extent to which participants discussed problems to solve problems. Learning mediated the relationship between changing aspects of work activities to solve problems and activated pleasant affect. Learning also mediated the relationship between discussing problems to solve problems and activated pleasant affect. The findings indicated that how individuals use control and support to respond to problem-solving demands is associated with organizational and individual phenomena, such as learning and affective well-being.
authors: Loughborough University, Leicestershire, UK. k.j.daniels@lboro.ac.uk
authors: Kevin
authors: K
authors: Daniels
authors: Grahame
authors: G
authors: Boocock
authors: Jane
authors: J
authors: Glover
authors: Julie
authors: J
authors: Holland
authors: Ruth
authors: R
authors: Hartley
mesh_terms: D000223:Adaptation, Psychological; D000328:Adult; D000339:Affect; D034201:Computers, Handheld; D003299:Cooperative Behavior; D005260:Female; D006801:Humans; D007318:Inservice Training; D007389:Internal-External Control; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D010559:Personnel Management; D011340:Problem Solving; D012944:Social Support; D011795:Surveys and Questionnaires; D016526:Workload / Q000523:psychology*