The SBAR communication technique: teaching nursing students professional communication skills.
The Joint Commission and Institute for Healthcare Improvement have mandated healthcare organizations to improve professional communication. Nursing students lack experience in communicating with physicians. As a result, recent graduates may not be prepared to meet the demands of professional communication to ensure patient safety. The authors discuss the SBAR (situation, background, assessment, recommendations) communication technique implemented during a 2-day simulation exercise that provided an organized logical sequence and improved communication and prepared graduates for transition to clinical practice.
Thomas
Cynthia M
CM
Ball State University, School of Nursing, 2000 University Ave, Muncie IN 47306, USA. cmthomas@bsu.edu
Bertram
Evelyn
E
Johnson
Doreen
D
D000004:Abbreviations as Topic; D002985:Clinical Protocols; D003142:Communication; D003479:Curriculum; D004508:Education, Nursing, Baccalaureate / Q000379:methods*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D019300:Medical Errors / Q000517:prevention & control / Q000523:psychology; D024802:Nurse's Role / Q000523:psychology; D009730:Nursing Assessment; D019555:Physician-Nurse Relations; D017410:Practice Guidelines as Topic; D011361:Professional Competence / Q000592:standards*; D012381:Role Playing; D012449:Safety; D013338:Students, Nursing / Q000523:psychology*; D017749:Total Quality Management; D014481:United States