Personal health notes: lessons learned.
The health care system is characterized by fragmentation and specialization which challenge the possibility for patients to be well-informed about and involved in their health care. The present study contributes to an in-depth understanding of how we can use patients' own personal health notes to learn about the health care information system and patients' experience of multiple encounters. The personal health note shows different aspects of the health care labyrinths considering the inconsistency as well as discontinuity of the information.
Hellesø
Ragnhild
R
Faculty of Medicine, Institute of Nursing and Health Sciences, University of Oslo, Norway. ragnhild.helleso@medisin.uio.no
Sorensen
Lena
L
Slaughter
Laura
L
D003695:Delivery of Health Care; D005260:Female; D006801:Humans; D007256:Information Systems; D010353:Patient Education as Topic; D017060:Patient Satisfaction