Implementing quality care indicators and presenting results to engage frontline staff.
This article describes the development and implementation of seven nursing care indicators identified in a review of clinical records and assessment processes. The indicators were chosen because they were common to most trusts, had associated national guidance and/or emerged from patient complaints. Indicators were measured and presented using spidergraphs, which provided staff with data in a visual and understandable format.
Hinchliffe
Suzanne
S
University Hospitals of Leicester NHS Trust.
D000058:Accidental Falls; D006282:Health Personnel; D006801:Humans; D017053:Infection Control; D009752:Nutritional Status; D059408:Pain Management; D003668:Pressure Ulcer; D019984:Quality Indicators, Health Care; D013222:State Medicine; D006113:United Kingdom