Neutrality and translation problems in measuring patient experience.
Sally
Donovan
D
Picker Institute Europe, Kings Mead House, Oxford OX1 1RX, UK. sally.donovan@pickereurope.ac.uk
Sizmur
Stephen
S
D005060:Europe; D019538:Health Care Surveys / Q000379:methods* / Q000592:standards; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014175:Translating