title: Essential personhood: a review of the counselor characteristics needed for effective crisis intervention work.
abstract: Crisis intervention work is a distinct specialty within the broader field of professional helping. This article presents two themes in recognizing the essential characteristics of successful crisis interventionists. We discuss the Aristotelian types of knowledge, techne, episteme, and phronesis as they apply to crisis work; identify core characteristics of therapeutic wisdom; and review the empirical findings on the characteristics of effective crisis counselors.
authors.affiliation: Counseling, Adult and Higher Education, Northern Illinois University, DeKalb, IL, USA.
authors.forename: Allen
authors.initials: A
authors.lastname: Ottens
authors.forename: Debra
authors.initials: D
authors.lastname: Pender
authors.forename: Daniel
authors.initials: D
authors.lastname: Nyhoff
mesh_terms: D003376:Counseling / Q000592:standards*; D003419:Crisis Intervention; D006801:Humans; D010551:Personality; D011361:Professional Competence