[Indicators of communication and degree of professional integration in healthcare].
According to the chronic care model, improving the management of chronic illness requires efficient communication between health care professionals and the creation of a web of integrated healthcare The aim of this study was to identify an efficient methodology for evaluating the degree of professional integration through indicators related to communication between healthcare professionals. The following types of indicators were identified:-structure indicators to evaluate the presence of prerequisites necessary for implementing the procedures -functional indicators to quantitatively evaluate the use of communications instruments-performance indicators Defining specific indicators may be an appropriate methodology for evaluating the degree of integration and communication between health professionals, available for a bargaining system of incentives.
Mola
Ernesto
E
Associazione Scientifica Interdisciplinare e di Medicina di Famiglia e di Comunità, ASSIMEFAC. ernemol@tin.it
Maggio
Anna
A
Vantaggiato
Lucia
L
D002908:Chronic Disease; D003142:Communication; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration; D019468:Disease Management; D005194:Family Practice; D006801:Humans; D019984:Quality Indicators, Health Care; D012941:Social Responsibility; D000078329:Workforce