title: Neutrality and translation problems in measuring patient experience.
authors.affiliation: Picker Institute Europe, Kings Mead House, Oxford OX1 1RX, UK. sally.donovan@pickereurope.ac.uk
authors.forename: Donovan
authors.initials: D
authors.lastname: Sally
authors.forename: Stephen
authors.initials: S
authors.lastname: Sizmur
mesh_terms: D005060:Europe; D019538:Health Care Surveys / Q000379:methods* / Q000592:standards; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014175:Translating