Measuring patient experiences in Europe: what can we learn from the experiences in the USA and England?
Delnoij
Diana M J
DM
Centrum Klantervaring Zorg, 3500 BN Utrecht, The Netherlands. d.delnoij@centrumklantervaringzorg.nl
D004739:England; D005060:Europe; D019538:Health Care Surveys / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States