title: The leader as coach. Effective coaching is key to patient satisfaction and quality care.
authors.affiliation: Gail Scott & Associates, Meadowbrook, Pa, USA. gscott@gailscottassociates.com
authors.forename: Gail
authors.initials: G
authors.lastname: Scott
mesh_terms: D017408:Guidelines as Topic; D006801:Humans; D007857:Leadership; D008611:Mentors; D017060:Patient Satisfaction; D011787:Quality of Health Care