Effects of imperfect automation and individual differences on concurrent performance of military and robotics tasks in a simulated multitasking environment.
This study investigated the performance and workload of the combined position of gunner and robotics operator in a simulated military multitasking environment. Specifically, the study investigated how aided target recognition (AiTR) capabilities for the gunnery task with imperfect reliability (false-alarm-prone vs. miss-prone) might affect the concurrent robotics and communication tasks. Additionally, the study examined whether performance was affected by individual differences in spatial ability and attentional control. Results showed that when the robotics task was simply monitoring the video, participants had the best performance in their gunnery and communication tasks and the lowest perceived workload, compared with the other robotics tasking conditions. There was a strong interaction between the type of AiTR unreliability and participants' perceived attentional control. Overall, for participants with higher perceived attentional control, false-alarm-prone alerts were more detrimental; for low attentional control participants, conversely, miss-prone automation was more harmful. Low spatial ability participants preferred visual cueing and high spatial ability participants favoured tactile cueing. Potential applications of the findings include personnel selection for robotics operation, robotics user interface designs and training development. The present results will provide further understanding of the interplays among automation reliability, multitasking performance and individual differences in military tasking environments. These results will also facilitate the implementation of robots in military settings and will provide useful data to military system designs.
Chen
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JY
US Army Research Laboratory - Human Research & Engineering Directorate, Orlando, Florida, USA. jessie.chen@us.army.mil
Terrence
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PI
D003198:Computer Simulation; D003463:Cues; D005389:Firearms; D006801:Humans; D008328:Man-Machine Systems; D008889:Military Personnel; D012371:Robotics; D013028:Space Perception; D013037:Spatial Behavior; D013647:Task Performance and Analysis; D055698:Touch Perception; D016526:Workload