Exploring interpersonal communication in hospice interdisciplinary team meetings.
In health care teams, lack of collaboration or inability to collaborate undermines the goal of providing holistic and comprehensive geriatric care. This study examines relational communication control used by hospice interdisciplinary team members in their attempt to share information and contribute to decision making in team meetings. Eighty-one hospice team discussions were coded for message control types. Analysis of the data found that the nurse's role as primary reporter implicitly created a struggle for relational control among other team members within the meeting. This study concluded that a majority of interpersonal communication in the team meetings was aimed at gaining control of the information exchange. Future attention should be given to organizational policy aimed at shaping the structure of team meetings.
Wittenberg-Lyles
Elaine M
EM
University of North Texas, Department of Communication Studies, PO Box 305268, Denton, TX 76203, USA. lyles@unt.edu
Oliver
Debra Parker
DP
Demiris
George
G
Regehr
Kelly
K
D006126:Group Processes; D006738:Hospices; D007324:Institutional Management Teams; D007398:Interpersonal Relations