Modifying the Toyota Production System for continuous performance improvement in an academic children's hospital.
The Toyota Production System (TPS) has become a successful model for improving efficiency and eliminating errors in manufacturing processes. In an effort to provide patients and families with the highest quality clinical care, our academic children's hospital has modified the techniques of the TPS for a program in continuous performance improvement (CPI) and has expanded its application to educational and research programs. Over a period of years, physicians, nurses, residents, administrators, and hospital staff have become actively engaged in a culture of continuous performance improvement. This article provides background into the methods of CPI and describes examples of how we have applied these methods for improvement in clinical care, resident teaching, and research administration.
Stapleton
F Bruder
FB
Department of Pediatrics, University of Washington School of Medicine, Seattle Children's Hospital, 4800 Sand Point Way NE T0211, Seattle, WA 98105, USA. bruder.stapleton@seattlechildrens.org
Hendricks
James
J
Hagan
Patrick
P
DelBeccaro
Mark
M
D032761:Animal Experimentation / Q000592:standards; D000818:Animals; D002648:Child; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000592:standards; D028744:Ethics Committees, Research / Q000458:organization & administration; D006776:Hospitals, Pediatric / Q000592:standards*; D006785:Hospitals, University / Q000592:standards*; D006801:Humans; D007396:Internship and Residency / Q000592:standards; D017146:Models, Organizational; D013530:Surgical Wound Infection / Q000517:prevention & control; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States; D014861:Washington