Patients' beliefs and perceptions of their participation to increase healthcare worker compliance with hand hygiene.
BACKGROUND
Research suggests that patients could improve healthcare workers' compliance with hand hygiene recommendations by reminding them to cleanse their hands.


OBJECTIVE
To assess patients' perceptions of a patient-participation program to improve healthcare workers' compliance with hand hygiene.


METHODS
Cross-sectional survey of patient knowledge and perceptions of healthcare-associated infections, hand hygiene, and patient participation, defined as the active involvement of patients in various aspects of their health care.


METHODS
Large Swiss teaching hospital.


RESULTS
Of 194 patients who participated, most responded that they would not feel comfortable asking a nurse (148 respondents [76%]) or a physician (150 [77%]) to perform hand hygiene, and 57 (29%) believed that this would help prevent healthcare-associated infections. In contrast, an explicit invitation from a healthcare worker to ask about hand hygiene doubled the intention to ask a nurse (from 34% to 83% of respondents; P < .001) and to ask a physician (from 30% to 78%; P < .001). In multivariate analysis, being nonreligious, having an expansive personality, being concerned about healthcare-associated infections, and believing that patient participation would prevent healthcare-associated infections were associated with the intention to ask a nurse or a physician to perform hand hygiene (P < .05). Being of Jewish, Eastern Orthodox, or Buddhist faith was associated also with increased intention to ask a nurse (P < .05), compared with being of Christian faith.


CONCLUSIONS
This study identifies several sociodemographic characteristics associated with the intention to ask nurses and physicians about hand hygiene and underscores the importance of a direct invitation from healthcare workers to increase patient participation and foster patient empowerment. These findings could guide the development of future hand hygiene-promotion strategies.
Longtin
Yves
Y
University of Geneva Hospitals, Switzerland.
Sax
Hugo
H
Allegranzi
Benedetta
B
Hugonnet
Stéphane
S
Pittet
Didier
D
D000293:Adolescent; D000328:Adult; D000368:Aged; D001294:Attitude to Health; D003428:Cross Infection / Q000517:prevention & control*; D003430:Cross-Sectional Studies; D005260:Female; D006235:Hand Disinfection / Q000592:standards*; D007722:Health Knowledge, Attitudes, Practice; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D006920:Hygiene / Q000592:standards; D017757:Infectious Disease Transmission, Professional-to-Patient / Q000517:prevention & control; D008297:Male; D008875:Middle Aged; D010358:Patient Participation; D015397:Program Evaluation; D055815:Young Adult