title: [Construction and implementation of two quality indicators in nursing services].
abstract: Indicators monitor the quality of services and improve the attention offered to the patients. Hospital de Clinicas de Porto Alegre, Rio Grande do Sul, Brazil, has been developing strategies to assess its services according to its institutional management policy of quality The present study aims to report the experience at this university hospital with the construction and implementation of quality indicators in its nursing services. In 2006, four indicators were established: incidence of pressure ulcer, with a goal of < or = 10:1000 patients per day/month and incidence of falls from bed whose goal was established as < or = 2:1000 patients per day/month. Our challenge was to build and implement these indicators as management tools to assess the quality of nursing services, for this is a large hospital.
authors: Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Brasil. gmoura@hcpa.ufrgs.br
authors: Gisela Maria Schebela Souto
authors: GM
authors: de Moura
authors: Beatriz Cavalcanti
authors: BC
authors: Juchem
authors: Maria Lucia Rodrigues
authors: ML
authors: Falk
authors: Ana Maria Muller
authors: AM
authors: de Magalhães
authors: Lyliam Midori
authors: LM
authors: Suzuki
mesh_terms: D000058:Accidental Falls / Q000706:statistics & numerical data; D000328:Adult; D001938:Brazil; D002648:Child; D006785:Hospitals, University / Q000592:standards / Q000706:statistics & numerical data; D006801:Humans; D015994:Incidence; D015401:Nursing Administration Research; D009732:Nursing Care; D009741:Nursing Staff, Hospital / Q000592:standards*; D003668:Pressure Ulcer / Q000453:epidemiology / Q000451:nursing; D019984:Quality Indicators, Health Care