[Quality of supply from the users' point of view: the influence of age and gender on the requirements of patients in the context of patient-oriented interactions].
The survey results presented here - from a questionnaire about patient's needs carried out throughout all of Germany - substantiate the fundamental importance of psycho-social and communication skills which, from the patient's point of view, have the strongest influence on therapy process and age-specific different psycho-emotional needs.
Dehn-Hindenberg
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HAWK Hochschule für angewandte Wissenschaft und Kunst, Fachhochschule Hildesheim, Holzminden, Göttingen. dehn-hindenberg@online.de
D017677:Age Distribution; D001294:Attitude to Health; D005260:Female; D005858:Germany / Q000453:epidemiology; D006297:Health Services Accessibility / Q000706:statistics & numerical data*; D006301:Health Services Needs and Demand / Q000706:statistics & numerical data*; D006801:Humans; D008297:Male; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D010361:Patients / Q000706:statistics & numerical data*; D011369:Professional-Patient Relations; D017678:Sex Distribution; D011795:Surveys and Questionnaires