Development of a hand-held computer platform for real-time behavioral assessment of physicians and nurses.
We developed a hand-held data collection tool to facilitate real-time collection of data on the factors that affect hospital staff performance. To assure high-yield of data from busy clinicians, the design objectives included low response burden, the ability to collect complex real-time data in dynamic work environments, and automated data integration. Iterative user-centered design of custom interfaces resulted in a dynamic intuitive platform where branching logic was applied to present a series of survey questions dependent on the participant's responses. Over a 12-month period, 304 inpatient physicians and nurses completed (with minimal initial training) a total of 11,381 survey responses. For randomly timed repeated survey prompts, complete (73%) or partial (12%) responses were obtained in a median time of 96s.
Tejani
Nabyl
N
Yale University, 300 George Street, New Haven, CT 06511, USA.
Dresselhaus
Timothy R
TR
Weinger
Matthew B
MB
D001291:Attitude of Health Personnel; D003201:Computers; D034201:Computers, Handheld; D003625:Data Collection / Q000379:methods*; D011211:Electric Power Supplies; D004867:Equipment Design; D006751:Hospital Information Systems; D006801:Humans; D009723:Nurse-Patient Relations; D009726:Nurses; D010817:Physician-Patient Relations; D010820:Physicians; D015203:Reproducibility of Results; D012984:Software; D014584:User-Computer Interface