Mentoring program enhances CM training.
Orientation program may not offer sufficient training. New staff request go-to person for everyday questions. Mentors, mentees meet regularly on social basis.
D019090:Case Management; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D008611:Mentors; D009657:North Carolina; D013192:Staff Development / Q000379:methods*