Satisfaction of 13,655 patients with laser vision correction at 1 month after surgery.
To assess the level of laser vision correction patient satisfaction achieved by a large corporate provider of refractive surgery.



A computer-based, interactive survey was used to query patients regarding their satisfaction with the services, experience, and results of their laser vision correction procedure.



Responses from 13,655 consecutive patients who completed their 1-month postoperative examination were analyzed in this study. A very high level of satisfaction was observed both for the quality of postoperative care provided (98.6%) and for the visual results obtained (95.0%). Most patients (94.2%) indicated that the surgery improved their life, and most would recommend both laser vision correction (96.5%) and the corporate provider (97.5%) to friends and family.



Patients report a high level of satisfaction with laser vision correction performed by a large corporate provider.
Brown
Mitchell C
MC
Optical Express, 4520 Executive Dr, Ste 230, San Diego, CA 92121, USA. mitchbrown@opticalexpress.com
Schallhorn
Steven C
SC
Hettinger
Keith A
KA
Malady
Stephanie E
SE
D000203:Activities of Daily Living; D000293:Adolescent; D000328:Adult; D000368:Aged; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D049008:Keratectomy, Subepithelial, Laser-Assisted / Q000379:methods*; D020731:Keratomileusis, Laser In Situ / Q000379:methods*; D054018:Lasers, Excimer / Q000627:therapeutic use*; D008297:Male; D016347:Medical Records Systems, Computerized / Q000706:statistics & numerical data; D008875:Middle Aged; D009216:Myopia / Q000601:surgery*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011362:Professional Corporations; D011795:Surveys and Questionnaires; D013997:Time Factors; D014792:Visual Acuity / Q000502:physiology*; D055815:Young Adult