title: Transforming while affirming those we serve.
authors.affiliation: University of Applied Studies, Webster University, Geneva, Switzerland.
authors.forename: Françoise V
authors.initials: FV
authors.lastname: Maillard-Strüby
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D005060:Europe; D009936:Organizational Innovation