title: Reducing patient anxiety, increasing satisfaction. Interview by Bill Santamour.
authors.forename: Wendy
authors.initials: W
authors.lastname: Leebov
mesh_terms: D001007:Anxiety / Q000517:prevention & control* / Q000523:psychology; D003253:Consultants; D006739:Hospital Administration / Q000379:methods; D015285:Hospital-Patient Relations; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D015279:Organizational Culture; D017060:Patient Satisfaction; D010564:Personnel, Hospital / Q000193:education / Q000523:psychology; D011785:Quality Assurance, Health Care / Q000458:organization & administration*