title: The time for change.
authors.affiliation: JEMS, Elsevier Public Safety. a.j.heightman@elsevier.com
authors.forename: A J
authors.initials: AJ
authors.lastname: Heightman
mesh_terms: D004631:Emergency Medical Service Communication Systems / Q000639:trends*; D006801:Humans; D007256:Information Systems / Q000639:trends*; D014481:United States