title: Organizational vs. technical variables: impact on the collective aspects of healthcare work situations.
abstract: This study addresses the question of the respective impact of organizational vs. technical environment variables on the collective aspects of healthcare work situations. It analyzes the physicians-nurses communications during the medication use process, according to both the organization of their work and their technical environment. It demonstrates that the organizational variables have a larger impact than the technical environment on the communications and cooperation activities.
authors.affiliation: Evalab, INSERM CIC-IT 807, Faculté de Médecine - CHU de Lille, 59045 Lille, France. sylvia.pelayo@univ-lille2.fr
authors.forename: Sylvia
authors.initials: S
authors.lastname: Pelayo
authors.forename: Françoise
authors.initials: F
authors.lastname: Anceaux
authors.forename: Janine
authors.initials: J
authors.lastname: Rogalski
authors.forename: Marie-Catherine
authors.initials: MC
authors.lastname: Beuscart-Zephir
mesh_terms: D005602:France; D006801:Humans; D033183:Interdisciplinary Communication; D050316:Medical Order Entry Systems; D008510:Medication Systems, Hospital / Q000458:organization & administration*; D019370:Observation; D019555:Physician-Nurse Relations