title: Those maddening phones.
authors.affiliation: judy@capko.com
authors.forename: Judy
authors.initials: J
authors.lastname: Capko
mesh_terms: D003142:Communication; D004526:Efficiency; D017598:Efficiency, Organizational; D006801:Humans; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D013689:Telephone