Nurses' responses to medication errors: suggestions for the development of organizational strategies to improve reporting.
The purpose of this study was to obtain a comprehensive understanding of how nurses respond to medication errors and identify strategies that nurses believe may improve reporting of these errors within hospitals. The findings suggest that nurses use a decision-making process when reporting medication errors. Medication error reporting may be improved by instituting a problem-solving approach to respectfully manage the event and providing nurses with clear guidelines, remedial education, and timely feedback.
Covell
Christine L
CL
University of Toronto, McGill University Health Centre, Montreal Neurological Hospital, 3801 University St, Room 176B, Montreal, Quebec H3A 2B4, Canada. christine.covell@utoronto.ca
Ritchie
Judith A
JA
D000046:Academic Medical Centers / Q000458:organization & administration*; D003657:Decision Making; D005260:Female; D006801:Humans; D008297:Male; D008508:Medication Errors / Q000517:prevention & control* / Q000523:psychology; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D012308:Risk Management / Q000458:organization & administration*