Gaming against medical errors: methods and results from a design game on CPOE.
The paper presents design game as a technique for participatory design for a Computerized Decision Support System (CDSS) for minimizing medical errors. Design game is used as a technique for working with the skills of users, the complexity of the use practice and the negotiation of design here within the challenging domain of medication. The paper presents a developed design game based on game inspiration from a computer game, theoretical inspiration on electronic decision support, and empirical grounding in scenarios of medical errors. The game has been played in a two-hour workshop with six clinicians. The result is presented as a list of central themes for design of CDSS and derived design principles from these themes. These principles are currently under further exploration in follow up prototype based activities.
Kanstrup
Anne Marie
AM
Department of Communication, Aalborg University. kanstrup@hum.aau.dk
Nøhr
Christian
C
D020000:Decision Support Systems, Clinical; D005717:Games, Experimental; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D050316:Medical Order Entry Systems; D012308:Risk Management / Q000379:methods*