Organizational vs. technical variables: impact on the collective aspects of healthcare work situations.
This study addresses the question of the respective impact of organizational vs. technical environment variables on the collective aspects of healthcare work situations. It analyzes the physicians-nurses communications during the medication use process, according to both the organization of their work and their technical environment. It demonstrates that the organizational variables have a larger impact than the technical environment on the communications and cooperation activities.
Pelayo
Sylvia
S
Evalab, INSERM CIC-IT 807, Faculté de Médecine - CHU de Lille, 59045 Lille, France. sylvia.pelayo@univ-lille2.fr
Anceaux
Françoise
F
Rogalski
Janine
J
Beuscart-Zephir
Marie-Catherine
MC
D005602:France; D006801:Humans; D033183:Interdisciplinary Communication; D050316:Medical Order Entry Systems; D008510:Medication Systems, Hospital / Q000458:organization & administration*; D019370:Observation; D019555:Physician-Nurse Relations