title: Jousting with windmills requires a  dose of tough love.
authors.forename: David A
authors.initials: DA
authors.lastname: Knapp
mesh_terms: D003157:Community Pharmacy Services; D004512:Education, Pharmacy; D006801:Humans; D008508:Medication Errors / Q000517:prevention & control; D015397:Program Evaluation; D011785:Quality Assurance, Health Care / Q000379:methods*; D012107:Research Design