Public sector scorecard.
This article identifies how performance measurement can achieve the greatest number of benefits with the smallest number of drawbacks.
Quality Management and Performance Measurement Research Unit, Sheffield Business School.
Max
M
Moullin
D003625:Data Collection; D006801:Humans; D017146:Models, Organizational; D015279:Organizational Culture; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017150:Public Sector; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012308:Risk Management / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom; D014850:Waiting Lists