[Quality of dental care: new ideas of the government].
In the 1990s the Dutch government imposed several laws to strengthen the position of the patient and to improve the quality of care. These laws did not always have the intended outcome. Recently the Ministry of Public Health, Welfare and Sport launched the programme, 'The 7 rights of the patient in health care: investing in health care relations'. Three of these rights will have a strong influence on Dutch general dental practices: the right to choice and choice-information, the right concerning coordination among oral health care providers, and the right to low-threshold complaint and disagreement procedures. Most of these rights already exist in current legislation. Especially the right to choice and choice-information means that the dentist has to provide his patients not only with information concerning treatment but also with information on his dental practice, such as waiting times, the experience of other patients and opening times.
Uit de afdeling Preventieve en Curatieve Tandheelkunde van het UMC St. Radboud in Nijmegen. r.sonneveld@dent.umcn.nl
R E
RE
Sonneveld
W G
WG
Brands
W J M
WJ
Van Der Sanden
E M
EM
Bronkhorst
G J
GJ
Truin
D003729:Dental Care / Q000592:standards*; D006801:Humans; D007879:Legislation, Dental; D009426:Netherlands; D028701:Patient Rights / Q000331:legislation & jurisprudence*; D011787:Quality of Health Care