[Organize quality assurance as in aviation; improve patient safety in Dutch hospitals].
Failing teamwork is a major cause of adverse events in hospitals in the Netherlands. Training team-skills can improve the safety standards in clinical heath care. An adapted version of Crew Resource Management (CRM) training is proving to be a usable format in the hospital environment. We emphasize that paying attention to the subject of safety has to start early in medical education in order to incorporate non-technical skills into the hospital culture.
Haerkens
Marck H T M
MH
Koninklijke Luchtmacht, Centrum voor Mens en Luchtvaart, Soesterberg, The Netherlands. info@wingsofcare.nl
Beekmann
Roland T A
RT
van den Elzen
Guus J P
GJ
Lansbergen
Michael D I
MD
Berlijn
Dick L
DL
D003299:Cooperative Behavior; D006761:Hospitals / Q000592:standards*; D006801:Humans; D007318:Inservice Training / Q000379:methods; D033183:Interdisciplinary Communication; D009426:Netherlands; D010346:Patient Care Management / Q000592:standards*; D010348:Patient Care Team; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care; D017751:Safety Management