Public sector scorecard.
This article identifies how performance measurement can achieve the greatest number of benefits with the smallest number of drawbacks.
Moullin
Max
M
Quality Management and Performance Measurement Research Unit, Sheffield Business School.
D003625:Data Collection; D006801:Humans; D017146:Models, Organizational; D015279:Organizational Culture; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017150:Public Sector; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012308:Risk Management / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom; D014850:Waiting Lists