The Royal Australian and New Zealand College of Radiologists (RANZCR) relative value unit workload model, its limitations and the evolution to a safety, quality and performance framework.
The study reports on the evolution of the Australian radiologist relative value unit (RVU) model of measuring radiologist reporting workloads in teaching hospital departments, and aims to outline a way forward for the development of a broad national safety, quality and performance framework that enables value mapping, measurement and benchmarking. The Radiology International Benchmarking Project of Queensland Health provided a suitable high-level national forum where the existing Pitman-Jones RVU model was applied to contemporaneous data, and its shortcomings and potential avenues for future development were analysed. Application of the Pitman-Jones model to Queensland data and also a Victorian benchmark showed that the original recommendation of 40,000 crude RVU per full-time equivalent consultant radiologist (97-98 baseline level) has risen only moderately, to now lie around 45,000 crude RVU/full-time equivalent. Notwithstanding this, the model has a number of weaknesses and is becoming outdated, as it cannot capture newer time-consuming examinations particularly in CT. A significant re-evaluation of the value of medical imaging is required, and is now occurring. We must rethink how we measure, benchmark, display and continually improve medical imaging safety, quality and performance, throughout the imaging care cycle and beyond. It will be necessary to ensure alignment with patient needs, as well as clinical and organisational objectives. Clear recommendations for the development of an updated national reporting workload RVU system are available, and an opportunity now exists for developing a much broader national model. A more sophisticated and balanced multidimensional safety, quality and performance framework that enables measurement and benchmarking of all important elements of health-care service is needed.
Research and Education in Medical Imaging, St Vincent's Hospital Melbourne, Fitzroy, Victoria, Australia. agpitman@unimelb.edu.au
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A
Pitman
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DN
Jones
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D
Stuart
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Lloydhope
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K
Mallitt
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O'Rourke
D001315:Australia; D019985:Benchmarking / Q000379:methods*; D004650:Employee Performance Appraisal / Q000592:standards*; D017408:Guidelines as Topic; D017146:Models, Organizational; D009520:New Zealand; D011785:Quality Assurance, Health Care / Q000592:standards; D011871:Radiology / Q000592:standards*; D012955:Societies, Medical / Q000458:organization & administration*; D016526:Workload / Q000145:classification*