title: The business case for quality.
abstract: Among the lessons St. Joseph Medical Center learned in implementing a diabetes care management program were that: There is a sound business case for quality with such a program. A sound business plan based on a track record of accomplishments by other organizations is key to gaining clinician buy-in. Deploying dwindling resources to simultaneously improve care and the organization's bottom line requires collaboration between clinicians and finance.
authors.affiliation: St. Joseph Medical Center, Towson, MD, USA. richardboehler@catholichealth.net
authors.forename: Richard
authors.initials: R
authors.lastname: Boehler
authors.forename: Daniel
authors.initials: D
authors.lastname: Hardesty
authors.forename: Eva
authors.initials: E
authors.lastname: Gonzales
authors.forename: Karen
authors.initials: K
authors.lastname: Kasnetz
mesh_terms: D017046:Cost Savings; D003920:Diabetes Mellitus / Q000628:therapy*; D019468:Disease Management; D006801:Humans; D008396:Maryland; D019982:Organizational Case Studies; D015279:Organizational Culture; D009936:Organizational Innovation; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration / Q000592:standards*; D011787:Quality of Health Care