[Subjective patient experience of psychiatric admissions].
OBJECTIVE
Assessment of patients' subjective experiences of an admission to a psychiatric hospital.


METHODS
Subjective experiences of psychiatric admissions were recorded with a semi-structured interview in 72 fairly representative in-patients. Patients' satisfaction with treatment was recorded with the ZUF-8 questionnaire. Additionally, 52 in-patients on nine wards were interviewed in focus groups.


RESULTS
From the patients' point of view, the most important aspects of the admission were staff, ward atmosphere and fellow patients. Violence and coercion played only a minor role. In the face-to-face interviews, assessments were generally positive, while in focus groups negative experiences and criticism were also reported.


CONCLUSIONS
Future surveys should be conducted anonymously to minimize social desirability bias. Focus groups yield an important extension of individual interviews.
Borbé
Raoul
R
Zentrum für Psychiatrie Südwürttemberg, Abteilung Psychiatrie I der Universität Ulm, Psychiatrische Versorgungsforschung, Weingartshoferstrasse 2, 88214 Ravensburg. raoul.borbe@zfp-zentrum.de
Klein
Andreas
A
Onnen
Margarete
M
Flammer
Erich
E
Bergk
Jan
J
Steinert
Tilman
T
D000293:Adolescent; D000328:Adult; D000368:Aged; D003068:Coercion; D005260:Female; D017144:Focus Groups; D005858:Germany; D006302:Health Services Research; D006778:Hospitals, Psychiatric; D006801:Humans; D007406:Interview, Psychological; D008297:Male; D001523:Mental Disorders / Q000523:psychology / Q000628:therapy; D008875:Middle Aged; D010343:Patient Admission; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D011594:Psychometrics; D012931:Social Environment; D011795:Surveys and Questionnaires; D017749:Total Quality Management; D014754:Violence / Q000517:prevention & control / Q000523:psychology; D055815:Young Adult