title: Implementing a conceptually based training program to increase nurses' effectiveness in securing patient rescue.
abstract: In this article, the authors describe a conceptually based training program designed to improve staff nurses' ability to successfully rescue patients. The 4-hour program includes both didactic material and a minimum of 1-hour skills' sessions. It was taught entirely by senior staff nurses skilled in crisis communications. Components of this successful program have been included in new employee orientation, and the entire program continues to be taught twice a year.
authors.affiliation: Department of Nursing, University of California, San Francisco, Medical Center, San Francisco, California, USA. susan.shapiro@nursing.ucsf.edu)
authors.forename: Susan E
authors.initials: SE
authors.lastname: Shapiro
authors.forename: Valentina
authors.initials: V
authors.lastname: Bailey
authors.forename: Maureen
authors.initials: M
authors.lastname: Buick
authors.forename: Kathleen
authors.initials: K
authors.lastname: Burke
authors.forename: Maureen
authors.initials: M
authors.lastname: Carroll
authors.forename: Sherrie
authors.initials: S
authors.lastname: Christensen
authors.forename: Pamela
authors.initials: P
authors.lastname: Worobel-Luk
authors.forename: Arpana
authors.initials: A
authors.lastname: Vidyarthi
mesh_terms: D002983:Clinical Competence; D003142:Communication; D003657:Decision Making; D004509:Education, Nursing, Continuing; D004521:Educational Measurement; D004522:Educational Status; D006801:Humans; D019212:Multimedia; D009732:Nursing Care / Q000592:standards*; D009741:Nursing Staff, Hospital; D016730:Program Development; D011787:Quality of Health Care / Q000592:standards*; D011795:Surveys and Questionnaires