All the help you can get. KLAS' "2009 Mid-Term Performance Review: Software and Professional Services" offers a clear way to see if your main vendor is moving in the right direction.
D057171:American Recovery and Reinvestment Act / Q000191:economics*; D003132:Commerce / Q000191:economics*; D005069:Evaluation Studies as Topic; D005380:Financing, Government / Q000331:legislation & jurisprudence*; D006801:Humans; D012984:Software; D013997:Time Factors; D014481:United States