title: Word of mouth in the digital age: online physician ratings.
authors.affiliation: KarenZupko & Associates, Inc., Chicago, Illinois 60611, USA.
authors.forename: Steve
authors.initials: S
authors.lastname: Gillies
mesh_terms: D002983:Clinical Competence / Q000592:standards*; D006801:Humans; D020407:Internet; D017060:Patient Satisfaction; D010820:Physicians / Q000592:standards*; D019984:Quality Indicators, Health Care