title: Voice of reason. Honest communication can help keep staff grounded, focused and inspired through difficult times.
authors.affiliation: Sanford Rose Associates Healthcare IT Practice, USA. tjtolan@sanfordrose.com
authors.forename: Tim
authors.initials: T
authors.lastname: Tolan
mesh_terms: D003142:Communication; D004467:Economics; D006801:Humans; D007324:Institutional Management Teams; D007857:Leadership; D013689:Telephone