Implementing a conceptually based training program to increase nurses' effectiveness in securing patient rescue.
In this article, the authors describe a conceptually based training program designed to improve staff nurses' ability to successfully rescue patients. The 4-hour program includes both didactic material and a minimum of 1-hour skills' sessions. It was taught entirely by senior staff nurses skilled in crisis communications. Components of this successful program have been included in new employee orientation, and the entire program continues to be taught twice a year.
Shapiro
Susan E
SE
Department of Nursing, University of California, San Francisco, Medical Center, San Francisco, California, USA. susan.shapiro@nursing.ucsf.edu)
Bailey
Valentina
V
Buick
Maureen
M
Burke
Kathleen
K
Carroll
Maureen
M
Christensen
Sherrie
S
Worobel-Luk
Pamela
P
Vidyarthi
Arpana
A
D002983:Clinical Competence; D003142:Communication; D003657:Decision Making; D004509:Education, Nursing, Continuing; D004521:Educational Measurement; D004522:Educational Status; D006801:Humans; D019212:Multimedia; D009732:Nursing Care / Q000592:standards*; D009741:Nursing Staff, Hospital; D016730:Program Development; D011787:Quality of Health Care / Q000592:standards*; D011795:Surveys and Questionnaires