Giving patients their results online might be the answer.
Kate
K
Christensen
Jan
J
Oldenburg
D002984:Clinical Laboratory Information Systems / Q000592:standards / Q000639:trends; D005568:Forms and Records Control / Q000592:standards / Q000639:trends; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D016347:Medical Records Systems, Computerized / Q000592:standards / Q000639:trends; D010045:Outpatients; D011216:Practice Management, Medical / Q000592:standards / Q000639:trends; D012308:Risk Management; D014481:United States