Hospital RNs' experiences with disruptive behavior: a qualitative study.
Disruptive behavior in healthcare has been identified as a threat to quality of care, nurse retention, and a culture of safety. A qualitative study elicited registered nurse experiences with disruptive clinician behavior in an acute care hospital. A conceptual framework was developed to provide a structure for organizing and describing this complex construct that includes 4 primary concepts: disruptive behaviors and its triggers, responses, and impacts.
Walrath
Jo M
JM
Johns Hopkins University School of Nursing, Baltimore, Maryland 21218, USA.
Dang
Deborah
D
Nyberg
Dorothy
D
D000374:Aggression / Q000523:psychology*; D001291:Attitude of Health Personnel; D001519:Behavior; D002055:Burnout, Professional / Q000451:nursing / Q000523:psychology; D005260:Female; D017144:Focus Groups; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D007400:Interprofessional Relations; D008297:Male; D008875:Middle Aged; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000523:psychology*; D014754:Violence / Q000523:psychology*