Embracing transparency: providing more information--good and bad--can improve patient satisfaction and quality of care.
Sensor
Wayne A
WA
Alegent Health, Omaha, Neb., USA.
D006801:Humans; D033181:Information Dissemination; D007484:Iowa; D009096:Multi-Institutional Systems; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014342:Truth Disclosure