Somatisation in primary care: experiences of primary care physicians involved in a training program and in a randomised controlled trial.
BACKGROUND
A new intervention aimed at managing patients with medically unexplained symptoms (MUS) based on a specific set of communication techniques was developed, and tested in a cluster randomised clinical trial. Due to the modest results obtained and in order to improve our intervention we need to know the GPs' attitudes towards patients with MUS, their experience, expectations and the utility of the communication techniques we proposed and the feasibility of implementing them. Physicians who took part in 2 different training programs and in a randomised controlled trial (RCT) for patients with MUS were questioned to ascertain the reasons for the doctors' participation in the trial and the attitudes, experiences and expectations of GPs about the intervention.


METHODS
A qualitative study based on four focus groups with GPs who took part in a RCT. A content analysis was carried out.


RESULTS
Following the RCT patients are perceived as true suffering persons, and the relationship with them has improved in GPs of both groups. GPs mostly valued the fact that it is highly structured, that it made possible a more comfortable relationship and that it could be applied to a broad spectrum of patients with psychosocial problems. Nevertheless, all participants consider that change in patients is necessary; GPs in the intervention group remarked that that is extremely difficult to achieve.


CONCLUSIONS
GPs positively evaluate the communication techniques and the interventions that help in understanding patient suffering, and express the enormous difficulties in handling change in patients. These findings provide information on the direction in which efforts for improving intervention should be directed.


BACKGROUND
US ClinicalTrials.gov NCT00130988.
Aiarzaguena
José M
JM
San Inazio Health Care Centre, Osakidetza/Basque Health Service, Bilbao, Spain. jmaiarzaguena@euskalnet.net
Gaminde
Idoia
I
Grandes
Gonzalo
G
Salazar
Agustín
A
Alonso
Itziar
I
Sánchez
Alvaro
A
D000328:Adult; D001291:Attitude of Health Personnel; D003142:Communication; D004502:Education, Medical, Continuing / Q000592:standards; D005240:Feasibility Studies; D005260:Female; D017144:Focus Groups / Q000379:methods*; D006304:Health Status; D006801:Humans; D008297:Male; D009042:Motivation; D010817:Physician-Patient Relations; D010821:Physicians, Family / Q000193:education* / Q000523:psychology*; D011788:Quality of Life / Q000523:psychology; D013001:Somatoform Disorders / Q000175:diagnosis* / Q000628:therapy*; D011795:Surveys and Questionnaires; D013663:Teaching; D016896:Treatment Outcome