A new dimension of organizational justice: procedural voice.
Dimensionality of the Colquitt justice measures was investigated across a wide range of service occupations. Structural equation modeling of data from 410 survey respondents found support for the 4-factor model of justice (procedural, distributive, interpersonal, and informational), although significant improvement of model fit was obtained by including a new latent variable, "procedural voice," which taps employees' desire to express their views and feelings and influence results. The model was confirmed in a second sample (N = 505) in the same organization six months later.
Jepsen
Denise
D
Macquarie Graduate School of Management, Macquarie University, NSW, Australia. denise.jepsen@mq.edu.au
Rodwell
John
J
D000328:Adult; D003625:Data Collection / Q000706:statistics & numerical data; D003659:Decision Making, Organizational; D004648:Employee Grievances; D005260:Female; D006801:Humans; D009111:Local Government; D008297:Male; D008875:Middle Aged; D008960:Models, Psychological; D009517:New South Wales; D015279:Organizational Culture; D010559:Personnel Management; D011594:Psychometrics / Q000706:statistics & numerical data; D015203:Reproducibility of Results; D012935:Social Justice