[2008 Shanghai Customer Satisfaction Survey report of after-sales service for medical imaging equipments].
To improve the after-sales service, a survey aimed at the after-serveis of 3 kinds of medical equipment is applied among 68 hospitals in Shanghai Area in 2008.The Stat. and analysis results are showed in the paper, which will certainly channel off suppliers to set up a harmonious market together.
Li
Bin
B
Shanghai 6th People's Hospital affiliated to Shanghai Jiao Tong University, Shanghai 200233. Libincc@online.sh.cn
Wang
Li-Jun
LJ
Zhang
Li-Fang
LF
Qian
Jian-Guo
JG
Zheng
Jia-Gang
JG
Zhu
Gao-Jie
GJ
He
De-Hua
DH
Xu
Zi-Tian
ZT
D002681:China; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D003625:Data Collection; D011358:Product Surveillance, Postmarketing