ED-centric approach earns hospital award.
Having an ED physician in charge of a hospital, or at least having the facility be sensitive to the specific challenges of the ED, can significantly improve performance. The success of this ED-sensitive approach is demonstrated by the awarding of the first Emergency Center of Excellence award to Aurora BayCare Medical Center in Green Bay, WI. The design of the ED space reflects the unique needs of ED patients and families. For example, a separate grieving area has been created. Other departments, such as radiology, are "trained" to give ED needs priority. Problems affecting the ED are discussed by all departments involved in those processes.
D001363:Awards and Prizes; D004636:Emergency Service, Hospital; D006749:Hospital Design and Construction; D006801:Humans; D018802:Patient-Centered Care; D008486:Physician Executives; D014922:Wisconsin