Towards a collaborative model of care.
The current crisis in Canada's health care system calls for transformational change in the way we deliver care. The Collaborative Model of Care is not a new concept, but has not been implemented in Canadian acute care hospitals until recently. Toronto East General Hospital developed and piloted a collaborative care model on three acute units and initial results are promising in terms of improved patient safety, patient satisfaction, job satisfaction and improved use of resources.
Campbell
Brad
B
Corpus Sanchez International Consultancy, Toronto, Ontario.
Fryers
Maria
M
Devitt
Rob
R
Vestal
Kathy
K
D002170:Canada; D003299:Cooperative Behavior; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D017146:Models, Organizational; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care; D017751:Safety Management