title: Description and qualitative evaluation of Jigsaw, an integrated young persons' mental health program.
abstract: Objective: The aim of this paper is to describe the establishment of an integrated young person's mental health service and the findings of a qualitative evaluation conducted 2 years after its establishment. Method: A qualitative evaluation of the service was undertaken using a semi-structured interview, a service satisfaction survey and partnership analysis tool. Results: The major problems encountered in establishing the service were insufficient recognition of the cultural challenges in working together, difficulty in recruiting general practitioners, establishing a youth friendly environment and maintaining the quality of the relationship between partners. Conclusion: Despite almost 3 years of preparation, many important aspects of change management were underestimated or inadequately attended to.
authors.affiliation: Executive Director and Clinical Director, Mental Health, Drugs and Alcohol Service, Barwon Health, Geelong, VIC, Australia.
authors.forename: Thomas
authors.initials: T
authors.lastname: Callaly
authors.forename: Seetal
authors.initials: S
authors.lastname: Dodd
authors.forename: Carmel
authors.initials: C
authors.lastname: Ackerly
authors.forename: Paul
authors.initials: P
authors.lastname: Hantz
authors.forename: Melissa
authors.initials: M
authors.lastname: O'Shea
authors.forename: Michael
authors.initials: M
authors.lastname: Berk