A case study examining the impacts of conferencing technologies in distributed healthcare groups.
As healthcare groups continue to communicate and collaborate at a distance, information and communication technology (ICT) has come to play an increasingly important role in supporting such interactions. In this paper, we describe key lessons learned from a two-year case study (2004-2006) on the impacts of conferencing technologies on social interaction norms within knowledge exchange groups.
Househ
Mowafa
M
Northern Health Authority, Riyadh, Kingdom of Saudi Arabia. mhouseh@uvic.ca
Kushniruk
Andre
A
Maclure
Malcolm
M
Carleton
Bruce
B
Cloutier-Fisher
Denise
D
D002170:Canada; D003226:Congresses as Topic; D019981:Health Care Sector; D019982:Organizational Case Studies; D013672:Technology