See the person in the health professional: how looking after staff benefits patients.
The Point of Care programme at The King's Fund held its first national conference last month. A central theme was the importance of staff experience in improving quality. Here we explore the reasons why staff experience is important and propose practical tips for trusts to support employees. Where staff experience is good, patients' experience is more likely to follow suit.
Cornwell
Jocelyn
J
The Point of Care Programme, The King's Fund.
D006282:Health Personnel; D019095:Point-of-Care Systems; D013222:State Medicine; D006113:United Kingdom