title: [Demands and complaints in the clinical interview, key concepts for a safer clinical practice].
authors.affiliation: Departament Ciències Clíniques, Facultat Medicina, Universitat de Barcelona, EAP Gavarra, ICS, Barcelona, España. 12902fbc@comb.cat
authors.forename: Francisco
authors.initials: F
authors.lastname: Borrell I Carrió
authors.forename: Juan Carlos
authors.initials: JC
authors.lastname: Hernández Clemente
authors.forename: José
authors.initials: J
authors.lastname: Lázaro
mesh_terms: D001290:Attitude; D003144:Communication Barriers; D003299:Cooperative Behavior; D034462:Dissent and Disputes; D006791:Hostility; D006801:Humans; D033262:Narration; D017060:Patient Satisfaction; D010565:Persuasive Communication; D010817:Physician-Patient Relations; D011364:Professional Practice