title: Engaging the head and heart: leading change.
authors.forename: Jack
authors.initials: J
authors.lastname: Silversin
mesh_terms: D001291:Attitude of Health Personnel; D019985:Benchmarking; D002170:Canada; D003142:Communication; D003659:Decision Making, Organizational; D018166:Health Care Reform / Q000458:organization & administration*; D006270:Health Facility Administrators / Q000193:education / Q000458:organization & administration* / Q000523:psychology; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D009936:Organizational Innovation; D009937:Organizational Objectives; D011361:Professional Competence; D024382:Professional Role / Q000523:psychology; D035502:Trust