title: A case study examining the impacts of conferencing technologies in distributed healthcare groups.
abstract: As healthcare groups continue to communicate and collaborate at a distance, information and communication technology (ICT) has come to play an increasingly important role in supporting such interactions. In this paper, we describe key lessons learned from a two-year case study (2004-2006) on the impacts of conferencing technologies on social interaction norms within knowledge exchange groups.
authors.affiliation: Northern Health Authority, Riyadh, Kingdom of Saudi Arabia. mhouseh@uvic.ca
authors.forename: Mowafa
authors.initials: M
authors.lastname: Househ
authors.forename: Andre
authors.initials: A
authors.lastname: Kushniruk
authors.forename: Malcolm
authors.initials: M
authors.lastname: Maclure
authors.forename: Bruce
authors.initials: B
authors.lastname: Carleton
authors.forename: Denise
authors.initials: D
authors.lastname: Cloutier-Fisher
mesh_terms: D002170:Canada; D003226:Congresses as Topic; D019981:Health Care Sector; D019982:Organizational Case Studies; D013672:Technology