Effect of action-oriented communication training on nurses' communication self-efficacy.
Miscommunication poses a significant threat to the safety of hospitalized patients, but nurses often lack the communication confidence (self-efficacy) needed to represent their views regarding patient situations. Findings of this study suggest training programs are needed to help nurses develop confident, assertive communication skills.
Raica
Dagmar A
DA
Marquette General Health System, Marquette, MI, USA.
D000328:Adult; D003142:Communication; D006801:Humans; D007318:Inservice Training; D007400:Interprofessional Relations; D008875:Middle Aged; D009741:Nursing Staff, Hospital / Q000193:education*; D010865:Pilot Projects; D020377:Self Efficacy; D014481:United States