The Missouri interpretation & translation survey: a pilot study of limited English proficiency.
A pilot study was developed and sent to health care stakeholders in Missouri; sixty-two surveys from a variety of providers and health care settings were analyzed. This preliminary survey suggests that more than a third of health care providers in Missouri routinely offer interpretation services, mostly by using paid phone service. At least 20%, however, do not offer interpreter services or the service is inadequate to properly convey pertinent health information.
Edison
Karen
K
Department of Dermatology, University of Missouri, MO, USA. EdisonK@health.missouri.edu
Ratermann
Gwen
G
Staiculescu
Ioana
I
Zellmer
Dave
D
Hudson
Stanton
S
D003144:Communication Barriers; D019538:Health Care Surveys; D006297:Health Services Accessibility; D006801:Humans; D008923:Missouri; D019303:Multilingualism; D010817:Physician-Patient Relations; D010865:Pilot Projects