title: The Missouri interpretation & translation survey: a pilot study of limited English proficiency.
abstract: A pilot study was developed and sent to health care stakeholders in Missouri; sixty-two surveys from a variety of providers and health care settings were analyzed. This preliminary survey suggests that more than a third of health care providers in Missouri routinely offer interpretation services, mostly by using paid phone service. At least 20%, however, do not offer interpreter services or the service is inadequate to properly convey pertinent health information.
authors.affiliation: Department of Dermatology, University of Missouri, MO, USA. EdisonK@health.missouri.edu
authors.forename: Karen
authors.initials: K
authors.lastname: Edison
authors.forename: Gwen
authors.initials: G
authors.lastname: Ratermann
authors.forename: Ioana
authors.initials: I
authors.lastname: Staiculescu
authors.forename: Dave
authors.initials: D
authors.lastname: Zellmer
authors.forename: Stanton
authors.initials: S
authors.lastname: Hudson
mesh_terms: D003144:Communication Barriers; D019538:Health Care Surveys; D006297:Health Services Accessibility; D006801:Humans; D008923:Missouri; D019303:Multilingualism; D010817:Physician-Patient Relations; D010865:Pilot Projects