Developing and sustaining quality improvement partnerships in the VA: the Colorectal Cancer Care Collaborative.
OBJECTIVE
The Veterans Affairs (VA) Quality Enhancement Research Initiative (QUERI) seeks to develop partnerships between VA health services researchers and clinical managers, with the goal of designing and evaluating interventions to improve the quality of VA health care.


METHODS
In the present report we describe one such initiative aimed at enhancing the continuum of colorectal cancer (CRC) care, including diagnosis, treatment and surveillance-the Colorectal Cancer Care Collaborative (C4).


RESULTS
We describe the process and thinking that led to two parallel quality improvement "collaboratives" that addressed (1) CRC screening and diagnostic follow-up and (2) the guideline concordance and timeliness of CRC treatment. Additionally, we discuss ongoing effort to spread lessons learned during the first stages of the project, which initially occurred at only a subset of VA facilities, throughout the VA health care system. The description of this initiative is organized around key questions that must be answered when developing, sustaining and spreading multi-component quality improvement interventions.


CONCLUSIONS
We conclude with a discussion of lessons learned that we believe would apply to similar initiatives elsewhere, even if they address different clinical issues in health care settings with different organizational structures.
Jackson
George L
GL
Health Services Research & Development Center for Health Services Research in Primary Care, Durham Veterans Affairs Medical Center, Durham, NC, USA. george.l.jackson@duke.edu
Powell
Adam A
AA
Ordin
Diana L
DL
Schlosser
James E
JE
Murawsky
Jeffery
J
Hersh
Janis
J
Ponte
George
G
Zullig
Leah L
LL
Erb
Fabiane
F
Parlier
Renee
R
Haggstrom
David A
DA
Koets
Nancy
N
Mills
Peter D
PD
Francis
Joseph
J
Kelley
Michael J
MJ
Davies
Michael L
ML
Provenzale
Dawn
D
D015179:Colorectal Neoplasms / Q000175:diagnosis / Q000628:therapy; D003299:Cooperative Behavior; D006801:Humans; D016730:Program Development / Q000379:methods / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000379:methods / Q000592:standards*; D014481:United States; D014493:United States Department of Veterans Affairs / Q000592:standards*; D014728:Veterans