title: Service is improving everywhere ...but what about EMS?
authors.affiliation: Emergency Medical Services Program, Tacoma Community College, Tacoma, WA, USA.
authors.forename: Mike
authors.initials: M
authors.lastname: Smith
mesh_terms: D004632:Emergency Medical Services / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States