title: The power of words. Five phrases to embrace and five to avoid when talking to patients.
authors.affiliation: South Metro Fire Rescue Authority, Colorado, USA.
authors.forename: Steve
authors.initials: S
authors.lastname: Whitehead
mesh_terms: D003142:Communication; D004632:Emergency Medical Services; D004634:Emergency Medical Technicians; D006801:Humans; D011369:Professional-Patient Relations