Perceptions of outpatients regarding the attire of physiotherapists.
OBJECTIVE
This study investigated perceptions of patients regarding physiotherapists' attire.


METHODS
Three hundred patients in three publicly funded outpatient physiotherapy clinics were asked to complete a questionnaire, ranking four photographed modes of attire (lab coat, tailored dress, "scrubs," and jeans) in terms of professionalism, preference, and appropriateness and rating their level of agreement with four statements about physiotherapists' attire.


RESULTS
Response rate was 63.7 %. The lab coat was ranked most professional, tailored dress most preferred, and jeans least professional and least preferred. Although jeans were deemed inappropriate (p < 0.001), strong support was shown for wearing jeans on "casual day" (p = 0.001). Age of respondents influenced the perception of the appropriateness of wearing jeans (p = 0.007 for male therapist; p = 0.017 for female therapist); only the cohort <36 years considered jeans appropriate apparel. Overall exposure to physiotherapists (number of lifetime visits) affected patients' perceptions of the importance of attire (p = 0.039) and the appropriateness of wearing jeans (p = 0.018): as number of visits increased, perceived importance decreased and perceived propriety of jeans increased.


CONCLUSIONS
The findings of this study, the first to examine patients' opinions of physiotherapists' attire, suggest that outpatients made clear distinctions between what they perceived as professional and what they preferred, as well as between the appropriateness of physiotherapists' wearing jeans in general and the appropriateness of their doing so on "casual day." Age and exposure to physiotherapists influenced patients' perceptions of attire.
Mercer
Erin
E
Erin Mercer, BScPT, received her physiotherapy degree from Dalhousie University, Halifax, Nova Scotia. This study was completed as part of the requirements for the Bachelor of Science programme.
Mackay-Lyons
Marilyn
M
Conway
Nicki
N
Flynn
Jennifer
J
Mercer
Chris
C