Keeping safety a priority in home care and hospice: one agency's journey.
Implementing senior leadership Safety Rounds at one home care and hospice organization has strengthened the safety culture and improved communication at all levels. Safety Rounds have led to identification of safety and quality priorities and enabled leaders to act proactively rather than reactively, by identifying safety risks and concerns before an error occurs or a patient is harmed.
Mullin
LaVerne
L
Duke HomeCare & Hospice, Durham, North Carolina 27704, USA. mulli018@mc.duke.edu
D003142:Communication; D006270:Health Facility Administrators / Q000458:organization & administration*; D006699:Home Care Services / Q000458:organization & administration*; D017051:Hospice Care / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D020380:Needs Assessment / Q000458:organization & administration*; D009657:North Carolina; D015279:Organizational Culture; D010348:Patient Care Team / Q000458:organization & administration; D016730:Program Development; D018570:Risk Assessment; D017751:Safety Management / Q000458:organization & administration*; D056164:Teaching Rounds / Q000458:organization & administration*