Effectiveness in top management group meetings: the role of goal clarity, focused communication, and learning behavior.
To explore the relationship between goal clarity, focused communication, learning behavior, and team effectiveness (i.e., task performance, relationship quality, and member satisfaction), self-report and observer data from eight top management groups that processed 56 agenda items during meetings were analyzed. We found that goal clarity and focused communication was positively related to team effectiveness. The effect of goal clarity on team effectiveness was partially mediated by focused communication. Speaking up when a goal was unclear increased focused communication, task performance and relationship quality. Speaking up when the discussion was off track was not related to task performance and member satisfaction, and was negatively related to relationship quality. These findings have implications for how to conduct an effective management meeting.
Bang
Henning
H
Department of Psychology, University of Oslo, Norway. henning.bang@psykologi.uio.no
Fuglesang
Synne L
SL
Ovesen
Mariann R
MR
Eilertsen
Dag Erik
DE
D000328:Adult; D000704:Analysis of Variance; D003142:Communication; D003299:Cooperative Behavior; D005260:Female; D006040:Goals; D006126:Group Processes; D006801:Humans; D007398:Interpersonal Relations; D007858:Learning; D008297:Male; D008875:Middle Aged; D011795:Surveys and Questionnaires; D013647:Task Performance and Analysis; D017132:Workplace