title: The challenges of quantifying quality.
authors.forename: Roger
authors.initials: R
authors.lastname: Collier
mesh_terms: D002170:Canada; D017598:Efficiency, Organizational; D006761:Hospitals / Q000592:standards*; D006801:Humans; D017063:Outcome Assessment, Health Care; D011785:Quality Assurance, Health Care; D017749:Total Quality Management