title: Addressing risk in the design of new healthcare services: a step-by-step methodology.
abstract: New service design can be done effectively through enterprise risk management (ERM) by identifying the clinical and administrative risks within the new service design. This article proposes a 10-step process describing the business team's tasks and integrating risk management, quality management and patient safety concepts.
authors.affiliation: Remus and Associates Inc., Chicago, USA.
authors.forename: Beth
authors.initials: B
authors.lastname: Remus
mesh_terms: D019981:Health Care Sector / Q000458:organization & administration*; D006801:Humans; D009937:Organizational Objectives; D061214:Patient Safety; D012308:Risk Management; D017749:Total Quality Management