title: Creating true customer service.
authors.affiliation: Levin Group, Owings Mills, MD 21117, USA. rlevin@levingroup.com
authors.forename: Roger P
authors.initials: RP
authors.lastname: Levin
mesh_terms: D001007:Anxiety / Q000517:prevention & control; D003142:Communication; D003258:Consumer Behavior; D003797:Dental Staff; D006801:Humans; D007398:Interpersonal Relations; D011215:Practice Management, Dental / Q000458:organization & administration*; D011369:Professional-Patient Relations