Coaching the patient-physician relationship: a successful approach to lower healthcare costs with improved medical outcomes.
In the 1990s, managed care became the model for healthcare delivery in the United States with the goals of delivering healthcare to a greater number of patients at reduced costs. Although the goals were laudable, the increased number of patients receiving healthcare has resulted in less time per encounter, thereby weakening the patient-physician relationship. In this article, professional coaching skills are presented that show how to regain the quality of the physician-patient relationship. This improved rapport will result in more successful patient outcomes and reduced healthcare costs.
Cassatly
Michael G
MG
MedAchieve, Inc., 4 W. Riverside Drive, Jupiter, FL 33469, USA. michael@medachieve.com
D003363:Cost Control; D017048:Health Care Costs; D006801:Humans; D010817:Physician-Patient Relations; D020399:Practice Management; D011340:Problem Solving; D013663:Teaching / Q000379:methods*; D016896:Treatment Outcome; D016526:Workload