[Socio-technical studies may enhance our understanding of complex work practices].
Socio-technical approaches to the study of IT applications enhance our understanding of how they are developed, implemented and become a part of the daily work practice. The framework for these studies comprises three areas: Health care practices as heterogeneous networks, the nature of health care work and the empirical orientation with an emphasis on qualitative methods. The socio-technical approach sees technological innovation as a social process and makes use of in-depth formative evaluations to achieve improvements of system design and implementation.
Nøhr
Christian
C
Institut for Samfundsudvikling og Planlaegning, Aalborg Universitet, DK-9220 Aalborg Ø, Denmark. cn@plan.aau.dk
D003195:Computer Communication Networks; D003199:Computer Systems; D003695:Delivery of Health Care / Q000458:organization & administration; D006801:Humans; D008491:Medical Informatics Applications; D009936:Organizational Innovation; D012962:Sociology, Medical