Communication plays key role in OB patient expectations.
Obstetrics is a medical specialty with high profesional liability exposure. Every aspect of an adverse OB outcome has become an opportunity for a legal review. Common root causes in adverse outcomes include communication failure, poor teamwork, and system failures. Indeed, poor communication is a significant factor in OB-related malpractice claims. This excerpt from the booklet Risk Management Pearls for Obstetrics highlights those causes (particularly poor communications) and provides strategies to address them.
Shostek
Kathleen
K
ECRI Institute Headquarters, Plymouth Meeting, PA, USA.
Clark
Christine
C
D003142:Communication; D005260:Female; D006801:Humans; D016365:Liability, Legal; D009774:Obstetrics / Q000331:legislation & jurisprudence*; D010348:Patient Care Team / Q000458:organization & administration; D061214:Patient Safety; D011247:Pregnancy; D012307:Risk Factors; D012308:Risk Management