title: Does your organization have a central business processing office?
abstract: A central processing office (CPO) is an alternative to the traditional central billing office that can substantially improve the revenue cycle performance of a hospital's owned physician practices. A CPO's primary advantage is that it assigns accountability for results at each revenue cycle step, particularly to those individuals in the practices who have the best access to patients and their information. Empowering the practices to solve their own errors gives the CPO team more time to devote to managing claims and payers.
authors.affiliation: Halley Consulting Group, Westerville. Ohio, USA. bmorton@halleyconsulting.com
authors.forename: Brian K
authors.initials: BK
authors.lastname: Morton
authors.forename: Marc D
authors.initials: MD
authors.lastname: Halley
mesh_terms: D004469:Economics, Hospital / Q000458:organization & administration*; D017598:Efficiency, Organizational; D017146:Models, Organizational; D010350:Patient Credit and Collection / Q000458:organization & administration*; D014481:United States