Patient experience. What counts for the customer?
Ingleton
Richard
R
Ernst & Young.
Blagden
Neil
N
Chadha
Meera
M
D005069:Evaluation Studies as Topic; D005246:Feedback; D006779:Hospitals, Public; D006801:Humans; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D013222:State Medicine