Violence against nurses working in US emergency departments.
The objective of this study was to investigate emergency nurses experiences and perceptions of violence from patients and visitors in US emergency departments (EDs).


BACKGROUND
The ED is a particularly vulnerable setting for workplace violence, and because of a lack of standardized measurement and reporting mechanisms for violence in healthcare settings, data are scarce.


METHODS
Registered nurses members (n=3,465) of the Emergency Nurses Association participated in this cross-sectional study by completing a 69-item survey.


RESULTS
Approximately 25% of respondents reported experiencing physical violence more than 20 times in the past 3 years, and almost 20% reported experiencing verbal abuse more than 200 times during the same period. Respondents who experienced frequent physical violence and/or frequent verbal abuse indicated fear of retaliation and lack of support from hospital administration and ED management as barriers to reporting workplace violence.


CONCLUSIONS
Violence against ED nurses in highly prevalent. Precipitating factors to violent incidents identified by respondents is consistent with the research literature; however, there is considerable potential to mitigate these factors. Commitment from hospital administrators, ED managers, and hospitals security is necessary to facilitate improvement and ensure a safer workplace for ED nurses.
Emergency Nurses Association, 915 Lee St., Des Plaines, IL 60016, USA. jgacki-smith@ena.org
Jessica
J
Gacki-Smith
Altair M
AM
Juarez
Lara
L
Boyett
Cathy
C
Homeyer
Linda
L
Robinson
Susan L
SL
MacLean