The role of proactive personality in job satisfaction and organizational citizenship behavior: a relational perspective.
Drawing from a relational approach, the authors conceptualize the quality of leader-member exchange as a mediator and procedural justice climate as a contextual moderator for understanding the role of proactive personality in job satisfaction and organizational citizenship behavior. Data from a sample of 200 Chinese employees within 54 work groups were used to examine the hypothesized models. Results show that having a proactive personality was associated with employees establishing a high-quality exchange relationship with their supervisors; in turn, the quality of leader-member exchange was associated with greater job satisfaction and more organizational citizenship behaviors. Additionally, the relationship between proactive personality and organizational citizenship behavior was positively moderated by procedural justice climate within the group. Implications for management theory and practice are discussed.
Department of Management, Mays Business School, Texas A&M University, 4221 TAMU, College Station, TX 77843-4221, USA. nli@mays.tamu.edu
Ning
N
Li
Jian
J
Liang
J Michael
JM
Crant
D000328:Adult; D002605:Character; D002681:China; D003299:Cooperative Behavior; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D007857:Leadership; D008297:Male; D015279:Organizational Culture; D010558:Personnel Loyalty; D010559:Personnel Management; D012935:Social Justice