title: Valuable lessons learned from the patient's perspective.
authors.affiliation: USC Health Sciences, USA.
authors.forename: Jean
authors.initials: J
authors.lastname: Sargent
mesh_terms: D000739:Anecdotes as Topic; D004645:Empathy; D006801:Humans; D008421:Materials Management, Hospital; D005791:Patient Care; D017060:Patient Satisfaction