title: Making sense of delays in outpatient specialty care: a system perspective.
authors.affiliation: St. Elisabeth Hospital, Tilburg, The Netherlands. m.rouppevandervoort@elisabeth.nl
authors.forename: Marc M B V
authors.initials: MM
authors.lastname: Rouppe van der Voort
authors.forename: Frits G G
authors.initials: FG
authors.lastname: van Merode
authors.forename: Bart H J J M
authors.initials: BH
authors.lastname: Berden