title: Assessing the utility of consumer surveys for improving the quality of behavioral health care services.
authors.affiliation: Institute for Drug and Alcohol Studies, Virginia Commonwealth University, 1112 East Clay Street, Richmond, VA 23298, USA. jrkoch@vcu.edu
authors.forename: J Randy
authors.initials: JR
authors.lastname: Koch
authors.forename: Alison B
authors.initials: AB
authors.lastname: Breland
authors.forename: Mary
authors.initials: M
authors.lastname: Nash
authors.forename: Karen
authors.initials: K
authors.lastname: Cropsey