Enhancing the informatics evaluation toolkit with remote usability testing.
Developing functional clinical informatics products that are also usable remains a challenge. Despite evidence that usability testing should be incorporated into the lifecycle of health information technologies, rarely does this occur. Challenges include poor standards, a lack of knowledge around usability practices, and the expense involved in rigorous testing with a large number of users. Remote usability testing may be a solution for many of these challenges. Remotely testing an application can greatly enhance the number of users who can iteratively interact with a product, and it can reduce the costs associated with usability testing. A case study presents the experiences with remote usability testing when evaluating a Web site designed for health informatics knowledge dissemination. The lessons can inform others seeking to enhance their evaluation toolkits for clinical informatics products.
Dixon
Brian E
BE
Regenstrief Institute, Indianapolis, IN, USA.
D054626:Consumer Health Information / Q000592:standards*; D005069:Evaluation Studies as Topic; D006801:Humans; D020407:Internet / Q000592:standards*; D008490:Medical Informatics / Q000592:standards*; D014584:User-Computer Interface