Health system sets 'zero errors' as its goal for patient safety, quality.
Small percentage "gaps" can mask large numbers of errors. Hard wiring processes can speed up, enhance improvement. Use family members as standard for "acceptable" risks.
D019985:Benchmarking; D003695:Delivery of Health Care; D006801:Humans; D008281:Maine; D019300:Medical Errors / Q000517:prevention & control*; D019982:Organizational Case Studies; D009937:Organizational Objectives; D011785:Quality Assurance, Health Care / Q000379:methods*; D017751:Safety Management / Q000379:methods*