Time for a paradigm shift: managing smarter by moving from data and information to knowledge and wisdom in healthcare decision-making.
Senior decision-makers in the Canadian healthcare system have to continuously make significant, and complex, policy and program decisions. However, it appears that, often, the evidence they have available is fairly simple descriptive information, collected for operational purposes. Trying to solve complex problems with fairly simple data may lead to suboptimal decisions. This article presents a new knowledge development system (KDS) that should allow senior decision-makers and others to manage smarter and take their decision-making to the next level. A KDS represents the integration of information systems, and research and analysis, into one system. It can generate sophisticated, strategic information around complex issues, which should ultimately lead to wiser decisions. This article describes the KDS, provides an example of a current KDS and concludes by presenting a self-diagnostic tool for decision-makers to allow them to determine whether their organization could benefit from a KDS.
Hollander
Marcus J
MJ
Hollander Analytical Services Ltd., Victoria, British Columbia. marcus@hollanderanalytical.com
Corbett
Christopher
C
Pallan
Paul
P
D002170:Canada; D003659:Decision Making, Organizational; D003695:Delivery of Health Care / Q000458:organization & administration*; D007722:Health Knowledge, Attitudes, Practice; D019451:Information Management