title: Communicationg with residents and families.
authors.forename: Guido R
authors.initials: GR
authors.lastname: Zanni
mesh_terms: D002983:Clinical Competence; D003142:Communication; D006801:Humans; D008134:Long-Term Care / Q000458:organization & administration; D010595:Pharmacists / Q000458:organization & administration*; D011368:Professional-Family Relations; D011369:Professional-Patient Relations