The EPIC project in Easington.
BACKGROUND
Improving pathways into care is an important part of government policy on delivering equitable care and treatment for the BME community. As part of EPIC Easington Mental Health services agreed to participate in the project to increase the level of self seeking behaviour at the point prior to accessing to our services for the Chinese community in order to reduce fear, increase satisfaction with services and ensure our workforce was capable of delivering appropriate and responsive care.
A literature search, community development approach and clinical pathway of care identified the key aims of the project. Four 'work streams' were identified each with agreed overall aims and outcomes with the project group steering implementation.


RESULTS
There was recognition at commencement that key outcomes would be difficult to quantify and the project would continue outside the parameters however we were able to demonstrate improvement as a result of the project and identify key learning points.
Brett
Margaret
M
Tees, Esk & Wear Valleys NHS Trust, Durham, UK. margaret.brett@TEWV.NHS.UK
Wiggins
Jean
J
Bowman
Beverley
B
D044466:Asian People / Q000523:psychology*; D003156:Community Mental Health Services / Q000379:methods* / Q000458:organization & administration; D019091:Critical Pathways; D006801:Humans; D008603:Mental Health; D019982:Organizational Case Studies / Q000379:methods; D017060:Patient Satisfaction / Q000208:ethnology; D015397:Program Evaluation / Q000379:methods*; D006113:United Kingdom