title: Emotional Intelligence in Internal Medicine Residents: Educational Implications for Clinical Performance and Burnout.
abstract: We measured emotional intelligence (EQ; the ability to perceive, understand, and manage emotions in the self and others) in a sample of 28 internal medicine residents at the beginning and end of an academic year. EQ scores increased significantly over the course of the year. Higher EQ scores at the end of the year were significantly related to higher ratings for overall clinical performance and medical interviewing. Higher EQ scores also correlated with lower levels of burnout. Results suggest that clinically significant changes in EQ can occur over the course of medical training. Further study should determine if and how educational interventions can affect EQ, EQ-related performance, and burnout.
authors.affiliation: Division of General Internal Medicine, Department of Medicine, University of California San Francisco.
authors.forename: Jason
authors.initials: J
authors.lastname: Satterfield
authors.forename: Sara
authors.initials: S
authors.lastname: Swenson
authors.forename: Michael
authors.initials: M
authors.lastname: Rabow
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