title: Teledental consultations related to trauma in a Swiss telemedical center: a retrospective survey.
abstract: OBJECTIVE
  In addition to medical advice, telemedical centers also provide counseling on the telephone for patients with dental injuries.
  
  
  METHODS
  Data from a Swiss telemedical center during the years 2001-2008 were analyzed retrospectively.
  
  
  RESULTS
  A total of 371 988 medical consultations were recorded. Of these, 3430 concerned dental problems, with 672 reports about dental trauma following accidents with 772 injuries. The patients average age was 8.6 years (range 0-73 years). About two-thirds of the cases belonged to the age group 0-6 years, and one-third to the group of 7-80 years. The reasons for calling were dislocations (53%), fractures (31.9%), and avulsions (7.9%). In 76.2% of the cases, the center was contacted on the day of the accident. The majority of the patients (60%) contacted the telemedical center during the so-called 'out of office hours' (Monday to Friday 6 pm to 8 am, and Saturday/Sunday all day).
  
  
  CONCLUSIONS
  Telemedicial services can be helpful for cases related to dental trauma and may provide valuable support when a dentist is not available.
authors.affiliation: Center of Dental Traumatology and Department of Periodontology, Endodontology and Cariology, University of Basle, Basle, Switzerland.
authors.forename: Nicolas
authors.initials: N
authors.lastname: Lienert
authors.forename: Nicola Ursula
authors.initials: NU
authors.lastname: Zitzmann
authors.forename: Andreas
authors.initials: A
authors.lastname: Filippi
authors.forename: Roland
authors.initials: R
authors.lastname: Weiger
authors.forename: Gabriel
authors.initials: G
authors.lastname: Krastl
mesh_terms: D000059:Accidents / Q000706:statistics & numerical data; D000293:Adolescent; D000328:Adult; D039602:After-Hours Care / Q000706:statistics & numerical data; D000367:Age Factors; D000368:Aged; D000369:Aged, 80 and over; D002648:Child; D002675:Child, Preschool; D006268:Health Facilities; D006801:Humans; D007223:Infant; D008875:Middle Aged; D019114:Remote Consultation / Q000706:statistics & numerical data*; D012189:Retrospective Studies; D013557:Switzerland / Q000453:epidemiology; D017216:Telemedicine / Q000706:statistics & numerical data*; D013689:Telephone / Q000706:statistics & numerical data; D014084:Tooth Avulsion / Q000453:epidemiology; D014082:Tooth Fractures / Q000453:epidemiology; D018677:Tooth Injuries / Q000453:epidemiology*; D014504:Urban Health / Q000706:statistics & numerical data; D055815:Young Adult