title: A program to improve communication and collaboration between nurses and medical residents.
abstract: A program was implemented for nurses and medical residents to improve communication and collaboration. It has been noted that communication and collaboration between members of the health care team improve patient outcomes and job satisfaction among nurses. Nurses on the unit where medical residents trained attended a 2-hour educational program that reviewed effective communication styles and positive aspects of collaboration, including role-playing examples. Medical residents received a self-learning packet with a posttest that was returned to researchers when completed. Focus groups, including both nurses and medical residents, were held twice a month for 6 months after the educational program. Overall improvements in communication, collaboration, patient outcomes, and job satisfaction were noted from the focus group data. The educational program proved to be successful in improving collaboration and communication between nurses and medical residents, which in turn improved patient care.
authors.affiliation: Florida Atlantic University, Boca Raton, Florida, USA.
authors.forename: Ruth G
authors.initials: RG
authors.lastname: McCaffrey
authors.forename: Rosemarie
authors.initials: R
authors.lastname: Hayes
authors.forename: Wendy
authors.initials: W
authors.lastname: Stuart
authors.forename: Asenath
authors.initials: A
authors.lastname: Cassell
authors.forename: Cheryl
authors.initials: C
authors.lastname: Farrell
authors.forename: Charmin
authors.initials: C
authors.lastname: Miller-Reyes
authors.forename: Audeanne
authors.initials: A
authors.lastname: Donaldson
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D002983:Clinical Competence; D003142:Communication; D003299:Cooperative Behavior; D004496:Education, Continuing / Q000458:organization & administration*; D005260:Female; D017144:Focus Groups; D005500:Follow-Up Studies; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008505:Medical Staff, Hospital / Q000193:education / Q000523:psychology; D015402:Nursing Education Research; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000193:education / Q000523:psychology; D019555:Physician-Nurse Relations; D024382:Professional Role / Q000523:psychology; D016730:Program Development; D015397:Program Evaluation; D017132:Workplace / Q000523:psychology