title: Smart home design and operation preferences of Americans and Koreans.
abstract: The purpose of the present study was to generate both culture-specific and universal design and operational guidelines for smart homes. Questionnaire surveys were performed in the USA and South Korea to collect data on preferences for various aspects of the design and operation of smart homes. The factors that the survey participants considered most important were derived through factor analyses of the survey data and the responses of Americans and Koreans were compared to generate culture-specific guidelines. The five factors derived were: 1) environmental connection and control; 2) smart devices (appliances) and their control; 3) physical safety and security concerns; 4) comfort and relaxation issues; 5) control restriction issues. The two cultures showed different preference structures with statistical significance for all five factors. Prediction capability of the derived factors was also examined through multiple regressions for buying intention, interest, self-vision of living, moving intention, living satisfaction and perceived time and effort savings. 'Environmental connection and control' and 'smart devices (appliances) and their control' seemed to be the most influential factors for Americans and Koreans, respectively. STATEMENT OF RELEVANCE: Analysis of a survey of design and operational preferences for smart homes yielded five factors on which US and South Korean respondents differed. These factors form the basis for culture-specific guidelines, which, along with universal guidelines, should be followed in design of user-centred smart homes.
authors.affiliation: School of Industrial Engineering, Purdue University, West Lafayette, IN, USA.
authors.forename: Kyeong-Ah
authors.initials: KA
authors.lastname: Jeong
authors.forename: Gavriel
authors.initials: G
authors.lastname: Salvendy
authors.forename: Robert W
authors.initials: RW
authors.lastname: Proctor
mesh_terms: D000293:Adolescent; D000328:Adult; D003258:Consumer Behavior; D003431:Cross-Cultural Comparison; D003469:Culture; D004779:Environment Design; D005260:Female; D006699:Home Care Services; D006798:Housing; D006801:Humans; D008297:Male; D056910:Republic of Korea; D012449:Safety; D012637:Security Measures; D011795:Surveys and Questionnaires; D013686:Telemetry / Q000295:instrumentation; D014481:United States; D055815:Young Adult