title: Case study: the health SmartLibrary experiences in web personalization and customization at the Galter health sciences library, Northwestern University.
abstract: OBJECTIVE
  How can the user's access to health information, especially full-text articles, be improved? The solution is building and evaluating the Health SmartLibrary (HSL).
  
  
  METHODS
  The setting is the Galter Health Sciences Library, Feinberg School of Medicine, Northwestern University.
  
  
  METHODS
  The HSL was built on web-based personalization and customization tools: My E-Resources, Stay Current, Quick Search, and File Cabinet. Personalization and customization data were tracked to show user activity with these value-added, online services.
  
  
  RESULTS
  Registration data indicated that users were receptive to personalized resource selection and that the automated application of specialty-based, personalized HSLs was more frequently adopted than manual customization by users. Those who did customize customized My E-Resources and Stay Current more often than Quick Search and File Cabinet. Most of those who customized did so only once.
  
  
  CONCLUSIONS
  Users did not always take advantage of the services designed to aid their library research experiences. When personalization is available at registration, users readily accepted it. Customization tools were used less frequently; however, more research is needed to determine why this was the case.
authors.affiliation: Galter Health Sciences Library, Feinberg School of Medicine, Northwestern University, 303 East Chicago Avenue, Chicago, IL 60611, USA. j-shedlock@northwestern.edu
authors.forename: James
authors.initials: J
authors.lastname: Shedlock
authors.forename: Michelle
authors.initials: M
authors.lastname: Frisque
authors.forename: Steve
authors.initials: S
authors.lastname: Hunt
authors.forename: Linda
authors.initials: L
authors.lastname: Walton
authors.forename: Jonathan
authors.initials: J
authors.lastname: Handler
authors.forename: Michael
authors.initials: M
authors.lastname: Gillam
mesh_terms: D003258:Consumer Behavior; D003625:Data Collection; D016208:Databases, Factual; D005240:Feasibility Studies; D006801:Humans; D007087:Illinois; D033181:Information Dissemination; D020407:Internet; D007993:Libraries, Medical / Q000458:organization & administration*; D057386:Search Engine; D012984:Software; D014584:User-Computer Interface