title: Collaborating with patients and their families.
abstract: Patient- and family-centered care is a healthcare approach that emphasizes collaboration among patients, families, and healthcare providers. The key concepts of patient- and family-centered care can be applied in any healthcare setting to enhance patient safety, reduce the risk of medical errors, improve risk management processes, and create an organizational culture supportive of risk managers and open, honest communication.
authors.affiliation: Institute for Family-Centered Care, Bethesda, Maryland, USA.
authors.forename: Bev
authors.initials: B
authors.lastname: Johnson
authors.forename: Dan
authors.initials: D
authors.lastname: Ford
authors.forename: Marie
authors.initials: M
authors.lastname: Abraham
mesh_terms: D001291:Attitude of Health Personnel; D003299:Cooperative Behavior; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D010358:Patient Participation; D018802:Patient-Centered Care; D011368:Professional-Family Relations; D012308:Risk Management / Q000379:methods*; D014342:Truth Disclosure