title: The role of human factors in telehealth.
abstract: The purpose of this article is to provide an overview of the field of human factors (HFs) and its role in telehealth. We discuss HF concepts and methodologies that affect the design, implementation, and evaluation of telehealth applications and provide examples from numerous application areas that highlight the significance of HF principles and methodologies. We also provide recommendations for inclusion of HFs in telehealth system design and evaluation, and discuss resulting implications for system designers, practitioners, vendors, and policy makers.
authors.affiliation: Biomedical and Health Informatics, University of Washington, Seattle, Washington 98195, USA. gdemiris@u.washington.edu
authors.forename: George
authors.initials: G
authors.lastname: Demiris
authors.forename: Neil
authors.initials: N
authors.lastname: Charness
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Krupinski
authors.forename: David
authors.initials: D
authors.lastname: Ben-Arieh
authors.forename: Karla
authors.initials: K
authors.lastname: Washington
authors.forename: John
authors.initials: J
authors.lastname: Wu
authors.forename: Bonne
authors.initials: B
authors.lastname: Farberow
mesh_terms: D003362:Cost-Benefit Analysis; D003695:Delivery of Health Care / Q000458:organization & administration; D006804:Ergonomics; D017144:Focus Groups; D006801:Humans; D012955:Societies, Medical; D011795:Surveys and Questionnaires; D017216:Telemedicine / Q000458:organization & administration*; D014481:United States; D014584:User-Computer Interface