title: Storytelling in risk management.
abstract: The safe and competent use of complex medical devices requires training for healthcare staff, and external assurance standards require hospital trusts to provide evidence of such training. This paper describes a novel, non-confrontational approach to obtaining this information, using syringe drivers as an example.
authors.affiliation: Research and Development Directorate, Royal Cornwall Hospitals NHS Trust, Truro, UK.
authors.forename: Anthony Scott
authors.initials: AS
authors.lastname: Brown
mesh_terms: D016503:Drug Delivery Systems; D004521:Educational Measurement / Q000379:methods*; D034742:Electronic Mail; D004864:Equipment and Supplies; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D033262:Narration; D017751:Safety Management; D011795:Surveys and Questionnaires; D006113:United Kingdom