title: [Satisfaction among parents about treatment-teams of childeren with a cleft lip and/or palate].
abstract: In this contribution, the results are presented of a study of the degree of satisfaction among parents of children with a cleft lip and/or palate with care provided for their children. A questionnaire with declarative statements and a number of open questions relevant to treatment received was sent to the 213 members of the workgroup Cleft Lip and/or Palate of the society of the motor-handicapped and their parents. In addition, parents were asked to give a grade for the team who treated their child. The results (response n = 101) indicate that, with respect to a number of aspects, there are differences in satisfaction concerning the care which was provided among the 5 treatment-teams with the most responses. The average grade given by parents for the care provided by Dutch cleft lip and/or palate teams was 7.4. Parents would like to be better informed and treated in a friendlier way.
authors.affiliation: Sectie Orthodontie, Academisch Centrum Tandheelkunde Amsterdam. b.prahl@acta.nl
authors.forename: B
authors.initials: B
authors.lastname: Prahl-Andersen
authors.forename: I H A
authors.initials: IH
authors.lastname: Aartman
mesh_terms: D002648:Child; D002971:Cleft Lip / Q000601:surgery*; D002972:Cleft Palate / Q000601:surgery*; D003191:Comprehensive Health Care; D006801:Humans; D010290:Parents / Q000523:psychology*; D010348:Patient Care Team; D017060:Patient Satisfaction; D011787:Quality of Health Care; D011788:Quality of Life; D016896:Treatment Outcome