How postcards that asked four simple questions improved patient feedback on safety.
Noble
Helen
H
Scarborough and North East Yorkshire Healthcare Trust.
D003625:Data Collection / Q000379:methods; D004739:England; D030141:Feedback, Psychological; D006801:Humans; D017060:Patient Satisfaction; D017751:Safety Management / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration