title: Workload and workforce planning: supplementary staffing.
abstract: This article describes how an over-reliance on agency staff in the NHS in Scotland has been addressed by the creation of unified, board-wide nurse banks; the development of a national nurse agency contract; and the use of tools devised by the Nursing and Midwifery Workload and Workforce Planning programme.
authors.affiliation: Scottish Government, Edinburgh.
authors.forename: Jacqui
authors.initials: J
authors.lastname: Simpson
authors.forename: Irene
authors.initials: I
authors.lastname: Barkby
authors.forename: Karen
authors.initials: K
authors.lastname: Lockhart
mesh_terms: D006282:Health Personnel / Q000706:statistics & numerical data*; D006801:Humans; D009739:Nursing Services / Q000706:statistics & numerical data; D010347:Patient Care Planning; D010561:Personnel Staffing and Scheduling; D012606:Scotland; D013222:State Medicine; D016526:Workload / Q000706:statistics & numerical data*