title: Does pediatric patient-centeredness affect family trust?
abstract: Despite its recognition as a key dimension of healthcare quality, it is often unclear what exactly patient-centeredness means. A generally accepted measurement model of patient-centeredness is still nonexistent, current operational definitions lack sufficient specificity to inform providers how it relates to outcomes, and the influence of patient-centeredness on pediatric patients and families has not been quantified. This study demonstrates that patient-centeredness is a measurable ability of pediatricians that increases family trust. As an ability, it is teachable. The study offers an evidence-based model for future research with specific implications for quality measurement and improvement in the outpatient pediatrician's office.
authors.affiliation: Winston Salem State University, Winston-Salem, NC 27110, USA.
authors.forename: Stephen J
authors.initials: SJ
authors.lastname: Aragon
authors.forename: Laura
authors.initials: L
authors.lastname: McGuinn
authors.forename: Stefoni A
authors.initials: SA
authors.lastname: Bavin
authors.forename: Sabina B
authors.initials: SB
authors.lastname: Gesell
mesh_terms: D001294:Attitude to Health; D002648:Child; D006801:Humans; D018802:Patient-Centered Care / Q000458:organization & administration*; D010372:Pediatrics / Q000458:organization & administration*; D011368:Professional-Family Relations; D035502:Trust; D014481:United States