Predicting organizational citizenship behavior from the functional analysis and role identity perspectives: further evidence in Spanish employees.
Organizational citizenship behavior (OCB) is a prosocial activity with similarities to volunteerism. The purpose of this work is to contribute new evidence about the relevance to OCB of two models of sustained volunteerism, functional analysis and role identity theory. A total of 983 Spanish employees at49 organizations completed surveys measuring amount of OCB, motives for engaging in citizenship behavior, and the degree to which respondents developed an organizational citizen role identity. The results showed that both motives and role identity were significant predictors of OCB, with motive partially mediating the role identity-OCB relationship. The findings suggest that similar mechanisms are involved in sustaining volunteerism and OCB.
Dávila
Ma Celeste
MC
Departamento de Psicología Social, Facultad de CC. Políticas y Sociología, Universidad Complutense, Campus de Somosaguas, s/n. 28223 Madrid, Spain. mcdavila@cps.ucm.es
Finkelstein
Marcia A
MA
D000328:Adult; D000533:Altruism; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009042:Motivation; D015279:Organizational Culture; D010558:Personnel Loyalty; D012380:Role; D012919:Social Behavior; D012933:Social Identification; D011795:Surveys and Questionnaires; D014838:Volunteers / Q000523:psychology*