Reliability and validity of a survey to evaluate attitudes and behaviours of pharmacy staff toward near misses.
The purpose of this study was to describe attitudes and behaviours of pharmacy staff toward near misses through a survey and interviews. Themes of an acknowledgment of pharmacy process changes resulting from near miss reporting, feelings of personal responsibility, minimizing the importance of reporting near misses, and a need for further education were evident in both the survey and qualitative discussions. This survey is useful to inform educational efforts and to encourage near miss reporting.
Raymond
Colette B
CB
Winnipeg Regional Health Authority Regional Pharmacy Services, Department of Pharmaceutical Services, Health Sciences Centre, 820 Sherbrook Street, Room MS-189G, Winnipeg, Manitoba R3A 1R9, Canada. craymond@exchange.hsc.mb.ca
Miller
Sarah H
SH
Wheaton
Hannah R
HR
Honcharik
Nicholas
N
D001291:Attitude of Health Personnel; D005260:Female; D006801:Humans; D007407:Interviews as Topic; D008508:Medication Errors / Q000517:prevention & control / Q000523:psychology*; D010595:Pharmacists / Q000523:psychology*; D010607:Pharmacy Service, Hospital; D010596:Pharmacy Technicians / Q000523:psychology; D012308:Risk Management; D011795:Surveys and Questionnaires / Q000592:standards*; D000078329:Workforce