Differences in nurse and surgeon perceptions of teamwork: implications for use of a briefing checklist in the OR.
The quality of teamwork among health care professionals is known to affect patient outcomes. In the OR, surgeons report more favorable perceptions of communication during procedures and of teamwork effectiveness than do nurses. We undertook a quality improvement project in the Veterans Health Administration to confirm reported teamwork differences between perioperative nurses and surgeons and to examine the implications of these differences for improving practice patterns in the OR. The Safety Attitudes Questionnaire, which measures safety culture, including the quality of communication and collaboration among health care providers who routinely work together, was administered in 34 hospitals. Perioperative nurses who participated in the survey rated teamwork higher with other nurses than with surgeons, but surgeons rated teamwork high with each other and with nurses. On five of six communication and collaboration items, surgeons had a significantly more favorable perception than did perioperative nurses. To increase the likelihood of success when implementing the use of checklist-based crew resource management tools, such as the World Health Organization's Surgical Safety Checklist, project leaders should anticipate differences in perception between members of the different professions that must be overcome if teamwork is to be improved.
Carney
Brian T
BT
Field Office, National Center for Patient Safety, White River Junction, VT, USA.
West
Priscilla
P
Neily
Julia
J
Mills
Peter D
PD
Bagian
James P
JP
D001291:Attitude of Health Personnel; D057189:Checklist / Q000706:statistics & numerical data*; D003142:Communication; D003299:Cooperative Behavior; D005260:Female; D006801:Humans; D008297:Male; D008505:Medical Staff, Hospital / Q000193:education / Q000523:psychology*; D008875:Middle Aged; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000193:education / Q000523:psychology*; D009871:Operating Room Nursing / Q000193:education / Q000379:methods; D019990:Perioperative Care / Q000379:methods / Q000523:psychology; D019555:Physician-Nurse Relations; D017751:Safety Management / Q000458:organization & administration; D011795:Surveys and Questionnaires; D056164:Teaching Rounds / Q000379:methods; D017749:Total Quality Management / Q000458:organization & administration