Community advisory committees: drivers of consumer, carer, and community participation in Victoria's public health services.
Community advisory committees (CACs) have come a long way since legislation was enacted to require Victorian metropolitan health services to establish CACs as formal structures to provide advice to boards on consumer participation. In its 8 years of operation, the Melbourne Heath CAC has developed the organization's capacity to effectively engage consumers. As a result, community participation is now incorporated into the strategic plans, business plans, key performance indicators, and quality activities.
Mack
Linda
L
The Royal Melbourne Hospital, Parkville, Australia. Linda.Hawkins@mh.org.au
D026683:Advisory Committees / Q000458:organization & administration*; D003256:Community Participation; D009313:National Health Programs; D011634:Public Health; D014739:Victoria