Reliability and validity of a survey to evaluate attitudes and behaviours of pharmacy staff toward near misses.
The purpose of this study was to describe attitudes and behaviours of pharmacy staff toward near misses through a survey and interviews. Themes of an acknowledgment of pharmacy process changes resulting from near miss reporting, feelings of personal responsibility, minimizing the importance of reporting near misses, and a need for further education were evident in both the survey and qualitative discussions. This survey is useful to inform educational efforts and to encourage near miss reporting.
Winnipeg Regional Health Authority Regional Pharmacy Services, Department of Pharmaceutical Services, Health Sciences Centre, 820 Sherbrook Street, Room MS-189G, Winnipeg, Manitoba R3A 1R9, Canada. craymond@exchange.hsc.mb.ca
Colette B
CB
Raymond
Sarah H
SH
Miller
Hannah R
HR
Wheaton
Nicholas
N
Honcharik
D001291:Attitude of Health Personnel; D005260:Female; D006801:Humans; D007407:Interviews as Topic; D008508:Medication Errors / Q000517:prevention & control / Q000523:psychology*; D010595:Pharmacists / Q000523:psychology*; D010607:Pharmacy Service, Hospital; D010596:Pharmacy Technicians / Q000523:psychology; D012308:Risk Management; D011795:Surveys and Questionnaires / Q000592:standards*; D000078329:Workforce