Zero tolerance culture can prevent ED violence.
Violence in the ED remains a challenge for managers, but one expert says you can help prevent many incidents by adopting a policy of zero tolerance. Include threatening gestures among the actions that will not be tolerated. Have a formal, written plan.This step will give your policy more weight with your staff. Implement a risk management system to identify and eliminate areas of weakness.
D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006040:Goals; D006801:Humans; D015279:Organizational Culture; D017751:Safety Management / Q000458:organization & administration* / Q000592:standards; D014754:Violence / Q000517:prevention & control*