Achieving strategic cost advantages by focusing on back-office efficiency.
A study of more than 270 hospitals over a four-year period highlighted a number of investments that can reduce hospitals' costs and improve efficiency, including the following: E-procurement systems. Electronic exchange of invoices and payments (and electronic receipt of payments). Human resources IT systems that reduce the need for manual entry of data. Shared services deployment.
McDowell
Jim
J
Oracle Corporation, Phoenix, USA. james.mcdowell@oracle.com
D000067:Accounts Payable and Receivable; D003365:Costs and Cost Analysis; D017598:Efficiency, Organizational; D005377:Financial Management, Hospital / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D007256:Information Systems / Q000191:economics / Q000458:organization & administration*; D010557:Personnel Administration, Hospital / Q000191:economics; D011787:Quality of Health Care / Q000458:organization & administration