[The "ideal" doctor from the view of psychiatric patients].
OBJECTIVE
The study aimed to investigate the expectations of patients in a general psychiatric hospital regarding an "ideal" doctor.


METHODS
60 problem centred interviews with psychiatric in-patients were analysed by using a summarizing content analysis.


RESULTS
Analysis of interview data showed three fundamental areas, which are important for patients: doctors' personality, physician-patient-interaction and treatment as well as doctors' treatment environment. The "ideal" doctor 1. is reachable and takes his time (75%), 2. is friendly and congenial (63%), 3. shows commitment and interest (60%), 4. is an understanding and sensitive contact person (60%), 5. is responsive to needs of patients (55%).


CONCLUSIONS
For that reason, optimal time management and social competence is necessary and should be a part of medical students' and doctors' education. Focusing on patients' expectations can positively influence their treatment satisfaction.
Theisel
Susanne
S
Klinik und Poliklinik für Psychiatrie, Psychosomatik und Psychotherapie der Universität am Bezirksklinikum Regensburg, Germany.
Schielein
Tanja
T
Spiessl
Hermann
H
D000328:Adult; D001714:Bipolar Disorder / Q000175:diagnosis / Q000523:psychology / Q000628:therapy; D003625:Data Collection; D003866:Depressive Disorder / Q000175:diagnosis / Q000523:psychology / Q000628:therapy; D005260:Female; D005858:Germany; D006801:Humans; D007406:Interview, Psychological; D008297:Male; D001523:Mental Disorders / Q000175:diagnosis / Q000523:psychology* / Q000628:therapy*; D008875:Middle Aged; D017060:Patient Satisfaction; D010551:Personality; D010554:Personality Disorders / Q000175:diagnosis / Q000523:psychology / Q000628:therapy; D010817:Physician-Patient Relations; D011570:Psychiatry; D012559:Schizophrenia / Q000175:diagnosis / Q000628:therapy; D012565:Schizophrenic Psychology; D012919:Social Behavior; D012931:Social Environment; D017749:Total Quality Management; D016896:Treatment Outcome; D055815:Young Adult