title: A short questionnaire for measuring the quality of patient visits to family practices.
abstract: OBJECTIVE
  To describe a short questionnaire for measuring the quality of patient visits to family physician practices, and to assess the questionnaire's validity and reliability.
  
  
  METHODS
  Multi-stage research was carried out in three phases: Phase I--qualitative research based on 36 in-depth interviews; Phase II--quantitative research using a questionnaire to survey 360 respondents; and Phase III--quantitative research using a shortened version of the questionnaire to survey 1330 respondents. The reliability of the questionnaire was measured by using Cronbach's alpha coefficient.
  
  
  METHODS
  Family physician practices in Poland.
  
  
  METHODS
  Adult patients of family physicians.
  
  
  METHODS
  None.
  
  
  METHODS
  The patient-doctor relationship and primary health care availability.
  
  
  RESULTS
  A final questionnaire was produced with 16 items in three components: (1) patient-doctor relationship and consultation outcome; (2) barriers and difficulties; and (3) accessibility of care. For each component, the Cronbach's alpha values were 0.92, 0.82 and 0.64, respectively. The overall reliability for all 16 items was 0.92.
  
  
  CONCLUSIONS
  The Quality of Visit to Family Physician questionnaire is a reliable tool that can be used by family physicians to obtain feedback from patients about patient-doctor relationships and visit outcomes, barriers and difficulties experienced by patients in seeking family physician care, and the availability of care.
authors.affiliation: Department of Family Medicine and Community Nursing, Medical University of Bialystok, Mieszka I 4 B, 15054 Bialystok, Poland. ludmila.marcinowicz@umwb.edu.pl
authors.forename: Ludmila
authors.initials: L
authors.lastname: Marcinowicz
authors.forename: Mikolaj
authors.initials: M
authors.lastname: Rybaczuk
authors.forename: Ryszard
authors.initials: R
authors.lastname: Grebowski
authors.forename: Slawomir
authors.initials: S
authors.lastname: Chlabicz
mesh_terms: D000328:Adult; D005194:Family Practice / Q000592:standards*; D005260:Female; D006297:Health Services Accessibility / Q000592:standards; D006801:Humans; D008297:Male; D008875:Middle Aged; D009819:Office Visits; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011044:Poland; D011787:Quality of Health Care / Q000592:standards*; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires