Defining and measuring integrated patient care: promoting the next frontier in health care delivery.
Integration of care is emerging as a central challenge of health care delivery, particularly for patients with multiple, complex chronic conditions. The authors argue that the concept of "integrated patient care" would benefit from further clarification regarding (a) the object of integration and (b) its essential components, particularly when constructing measures.To address these issues, the authors propose a definition of integrated patient care that distinguishes it from integrated delivery organizations, acknowledging that integrated organizational structures and processes may fail to produce integrated patient care. The definition emphasizes patients' central role as active participants in managing their own health by including patient centeredness as a key element of integrated patient care. Measures based on the proposed definition will enable empirical assessment of the potential relationships between the integration of organizations, the integration of patient care, and patient outcomes, providing valuable guidance to health systems reformers.
Singer
Sara J
SJ
Department of Health Policy and Management, Harvard School of Public Health, Boston, MA 02115, USA. ssinger@hsph.harvard.edu
Burgers
Jako
J
Friedberg
Mark
M
Rosenthal
Meredith B
MB
Leape
Lucian
L
Schneider
Eric
E
D019033:Delivery of Health Care, Integrated / Q000639:trends*; D006293:Health Promotion / Q000639:trends*; D006801:Humans; D010358:Patient Participation; D018802:Patient-Centered Care / Q000639:trends*; D011785:Quality Assurance, Health Care