title: The shiver effect.
authors.affiliation: Heather L. Rooney Strategy and Marketing, USA. HLR@HeatherRooney.com
authors.forename: Heather L
authors.initials: HL
authors.lastname: Rooney
mesh_terms: D017028:Caregivers / Q000523:psychology*; D004645:Empathy; D006699:Home Care Services; D017051:Hospice Care; D006801:Humans; D000078329:Workforce