[Competencies to manage basic healthcare units: manager's perception].
The objective of this research was to identify the competences profile of the healthcare Unit Manager's and verify if it facility the implementation of the new clinical and managerial models proposed. To understand the changes in the health care management, the authors have analyzed the social transformation in their historical and dynamic context; the research-action methodology was chosen because the authors are involved cooperatively in the scenery. The subjects of this study were nineteen managers from one of the Health Technical Supervision in Health of São Paulo City. The data was gathered by individual interviews and by means of a focus group. Results showed that the perceptions of current managers regarding the competences to manage a Basic Healthcare Unit involving a simplistic view that directly influences the implementation of strategies and the dynamics of working teams, to becoming processes no efficient.
André
Adriana Maria
AM
Administração em Serviços de Enfermagem pela Escola de Enfermagem, Universidade de São Paulo (EEUSP), SP, Brazil. adriana.andre@fgv.br
Ciampone
Maria Helena Trench
MH
D001938:Brazil; D006298:Health Services Administration; D011361:Professional Competence