title: Business intelligence and capacity planning: web-based solutions.
abstract: Income (activity) and expenditure (costs) form the basis of a modern hospital's 'business intelligence'. However, clinical engagement in business intelligence is patchy. This article describes the principles of business intelligence and outlines some recent developments using web-based applications.
authors.affiliation: Department of Oncology, The Maidstone Hospital.
authors.forename: Roger
authors.initials: R
authors.lastname: James
mesh_terms: D000465:Algorithms; D003132:Commerce; D017598:Efficiency, Organizational; D006295:Health Resources / Q000458:organization & administration; D006751:Hospital Information Systems / Q000706:statistics & numerical data; D006752:Hospital Planning / Q000379:methods*; D006801:Humans; D020407:Internet; D009369:Neoplasms / Q000628:therapy; D010347:Patient Care Planning; D010934:Planning Techniques; D013222:State Medicine