title: Online payments in the new retail environment.
abstract: Virtual business offices are a key part of many hospitals' web strategies. Patients are ready and willing to pay their hospital bills online. Web-based payment centers can help cut self-pay days in A/R and increase collections. Proper marketing is essential to attract patients to a hospital's online business office.
authors.affiliation: RelayHealth, Wheeling, Ill., USA. john.talaga@relayhealth.com
authors.forename: John
authors.initials: J
authors.lastname: Talaga
mesh_terms: D004469:Economics, Hospital / Q000458:organization & administration*; D020407:Internet; D010350:Patient Credit and Collection / Q000379:methods* / Q000639:trends; D014481:United States