[Administration of human performance: a case study in a General Hospital of Fortaleza, Ceará State].
The thematic of this work presents questions on the practice of the Evaluation of functional performance in an organization of public health. This axle of analysis gains importance from the difficulties of developing evaluation systems with alliances between policies of concession of financial incentives, in a specific cultural context. In this direction, it is necessary to admit the limits of this management tool. From a qualitative research, a semi-structured questionnaire was applied to the staff (public servers) of a public general hospital of Ceará State. It was observed the characterization of the performance evaluation system used in the institution, being able to verify its adequacy to the models proposed in the literature and the relevancy of its intentions with the perceptions and expectations of the searched servers.
Fontenele
Maria de Fátima Marrocos
Mde F
Hospital Geral de Fortaleza, Fortaleza, CE, Brazil. fatimamarrocos@hgf.ce.gov.br
D001938:Brazil; D005069:Evaluation Studies as Topic; D006769:Hospitals, General / Q000458:organization & administration* / Q000592:standards*; D000078329:Workforce