title: Maintaining patient satisfaction in an EMR conversion. Focus on service and communications is key.
authors.affiliation: St. John's Clinic, Springfield, Mo, USA.
authors.forename: Jacob
authors.initials: J
authors.lastname: Bast
authors.forename: Michael
authors.initials: M
authors.lastname: Six
mesh_terms: D003142:Communication; D004059:Diffusion of Innovation; D057286:Electronic Health Records; D006801:Humans; D009936:Organizational Innovation; D017060:Patient Satisfaction