title: [Hospital management conflict: the leadership role].
abstract: This study analyzes the context of the hospital management professionalization process showing as the main challenges the leadership role to solve the conflict between the doctor, the nurse and the administrative sub-culture. This is a descriptive research and a field investigation based on the survey tools with interview and observation of thirty professionals from the hospital. The results show that the conflict between the various kinds of activities is derivate from the control rules within the hospital, the difference of social assistance and individual values. The conclusion points the need to change the leadership focus from total control to a more flexible kind of management, with emphasis in the dialog and negotiation between these activities in a hospital.
authors.affiliation: Hospital Nove de Julho, São Paulo, SP, Brazil. mavendemiatti@hotmail.com
authors.forename: Mariana
authors.initials: M
authors.lastname: Vendemiatti
authors.forename: Elisabete Straditto
authors.initials: ES
authors.lastname: Siqueira
authors.forename: Fernando
authors.initials: F
authors.lastname: Filardi
authors.forename: Erlaine
authors.initials: E
authors.lastname: Binotto
authors.forename: Flávio José
authors.initials: FJ
authors.lastname: Simioni
mesh_terms: D006739:Hospital Administration / Q000379:methods*; D007857:Leadership; D015279:Organizational Culture; D011209:Power, Psychological