Will "common" work environment measures lead to "common" health service performance?
The establishment of common work environment measures has the potential to increase the focus on and potentially improve human resource management (HRM) practice throughout the Canadian healthcare system. However, based on research evidence, we suggest that successful execution cannot be achieved through top-down implementation of a set of "lag" indicators. We also stress that without accompanying management training in HRM, it is unlikely that the potential benefits of an indicator set will be realized.
Stanton
Pauline
P
School of Management and Information Systems, Victoria University, Melbourne, Australia.
Leggat
Sandra G
SG
D002170:Canada; D017598:Efficiency, Organizational; D006296:Health Services / Q000592:standards*; D006280:Health Workforce; D016272:Occupational Health; D012015:Reference Standards