title: Quality improvement. Part 1: retrospective review: EMS agencies must embrace continous quality improvement as part of their daily operation.
authors.affiliation: Bucks County Rescue Squad, Bristol, PA, USA. jhayes763@yahoo.com
authors.forename: Joe
authors.initials: J
authors.lastname: Hayes
mesh_terms: D004632:Emergency Medical Services / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D012189:Retrospective Studies; D017749:Total Quality Management