Lean as a learning system in a hospital ward.
OBJECTIVE
The purpose of this article is to discuss lean as a learning system in a hospital ward.


METHODS
Discusses lean as a learning system in a hospital ward.


RESULTS
The Toyota veterans are fond of saying, lean is about "making people before making parts" or, in the wards' context, developing nurses before delivering care.


CONCLUSIONS
This example in using lean to carefully build a learning environment for staff and management has implications for nursing practice, certainly, but also more generally for lean implementation at large.
Ballé
Michael
M
Telecom Paris, Paris, France. m.balle@orange.fr
Régnier
Anne
A
D006748:Hospital Departments / Q000458:organization & administration*; D006801:Humans; D007858:Learning; D017749:Total Quality Management / Q000379:methods*