title: Is your patient satisfaction in the bag?
authors.affiliation: Ben Taub General Hospital, Houston, TX, USA.
authors.forename: Nikki K
authors.initials: NK
authors.lastname: Campos
authors.forename: John
authors.initials: J
authors.lastname: Gillard
mesh_terms: D006801:Humans; D007318:Inservice Training; D009738:Nursing Service, Hospital; D015279:Organizational Culture; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011369:Professional-Patient Relations