title: [Structure and contents of online counselor's responses in the field of eating disorders].
abstract: OBJECTIVE
  The importance of online counselling for many areas of health care has been increasing over the last years. Nevertheless, there is a lack of systematic research on the quality and specifics of the therapeutic intervention.
  
  
  METHODS
  n = 1056 responses written by online counsellors between 12 / 2007 and 11 / 2008 were qualitatively analyzed regarding content and frequencies.
  
  
  RESULTS
  Within a generalized counselling structure that contains greeting, mirroring, intervention and closure, further structural aspects could be determined and linked to the counselling goals.
  
  
  CONCLUSIONS
  The study's results serve the purpose of creating a better theoretical foundation for online counselling in health care.
authors: Universität Leipzig, Medizinische Fakultät, Paul-Flechsig-Institut für Hirnforschung, Haptik-Labor, Leipzig. Dorette.Wesemann@medizin.uni-leipzig.de
authors: Dorette
authors: D
authors: Wesemann
authors: Susanne
authors: S
authors: Fritsch
authors: Christine
authors: C
authors: Kündiger
authors: Martin
authors: M
authors: Grunwald
mesh_terms: D003376:Counseling / Q000379:methods* / Q000592:standards*; D004645:Empathy; D001068:Feeding and Eating Disorders / Q000175:diagnosis / Q000523:psychology / Q000628:therapy*; D005858:Germany; D006801:Humans; D020407:Internet; D017064:Process Assessment, Health Care / Q000379:methods; D011369:Professional-Patient Relations; D019984:Quality Indicators, Health Care / Q000592:standards; D012054:Reinforcement, Psychology; D013813:Therapy, Computer-Assisted / Q000379:methods* / Q000592:standards*