Process mapping the patient journey: an introduction.
Trebble
Timothy M
TM
Department of Gastroenterology, Portsmouth Hospitals Trust, Portsmouth PO6 3LY. tim.trebble@porthosp.nhs.uk
Hansi
Navjyot
N
Hydes
Theresa
T
Smith
Melissa A
MA
Baker
Marc
M
D019091:Critical Pathways / Q000458:organization & administration* / Q000592:standards; D003625:Data Collection; D003627:Data Interpretation, Statistical; D004059:Diffusion of Innovation; D006801:Humans; D010347:Patient Care Planning / Q000458:organization & administration / Q000592:standards; D011787:Quality of Health Care