Moving quality and cost to the top of the hospital agenda.
Award-winning healthcare organizations have used the following four tactics to move quality to the top of the hospital agenda: Leverage the strategic plan to support the organization's quality and safety goals. Use "budget-like" tactics to set quality and safety goals. Emulate the finance model of reporting and accountability to meet quality goals. Base a portion of incentive compensation, salary adjustments, and annual performance reviews on the achievement of quality-related goals.
Byrnes
John
J
Spectrum Health System, Grand Rapids, Mich, USA. john.byrnes@spectrum-health.org
Fifer
Joe
J
D019985:Benchmarking; D003363:Cost Control; D017408:Guidelines as Topic; D006739:Hospital Administration; D017721:Hospital Costs / Q000458:organization & administration*; D009937:Organizational Objectives; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States