The concept of patient satisfaction in adolescent psychiatric care: a qualitative study.
OBJECTIVE
Few studies have asked how adolescents perceive the quality of psychiatric care. Therefore, the aim of the study was to explore adolescents' perception of quality of care and of satisfying treatment outcomes.


METHODS
Fourteen adolescents participated in this hermeneutic study.


RESULTS
Several concepts describing adolescents' perspective of quality of care were found: secure place, tough love, peer solidarity, self-expression, and person not patient. Concepts describing satisfying treatment outcomes fell into four categories: improved mental health, personal development, strengthening of the self, and improved family relations.


CONCLUSIONS
By casting light on users' perspectives, the study offers guidance for improvement of quality of care and for the development of patient satisfaction instruments.
Biering
Páll
P
Faculty of Nursing, School of Health Science, University of Iceland, Iceland. pb@hi.is
Jensen
Valgerdur H
VH
D000293:Adolescent; D000296:Adolescent Psychiatry; D002648:Child; D006801:Humans; D001523:Mental Disorders / Q000628:therapy*; D017060:Patient Satisfaction; D010379:Peer Group; D011785:Quality Assurance, Health Care; D011795:Surveys and Questionnaires