The evolution and uptake of a drug information system: the case of a small Canadian province.
In 2008 the province of PEI, Canada implemented a province-wide, web-based drug information system for the purpose of improving patient safety. An evaluation study using grounded theory examined the human and workflow impact. Results indicated a need for great attention to the details of change management during implementation, including: ensuring application quality of all informational and technical elements, just-in-time training and technical support, on-site preparation for changed workflow processes, and collaboration among all stakeholders throughout.
Mensink
Naomi
N
Medical Informatics, Faculty of Medicine, Dalhousie University, Halifax, Canada.
Paterson
Grace
G
D003157:Community Pharmacy Services / Q000458:organization & administration*; D004346:Drug Information Services / Q000706:statistics & numerical data*; D017723:Drug Utilization Review; D011325:Prince Edward Island