A closer look at self-pay segmentation.
Successful scoring approaches for self-pay accounts have three common characteristics: Thoughtful selection of a scoring model and segmentation approach. Deployment of workflows (either segmented or account prioritization) consistent with a hospital's capabilities and the likelihood of collection. Ongoing performance monitoring.
Franklin
David
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Connance, Waltham, MA, USA. dfranklin@connance.com
Ingramn
Coy
C
Levin
Steve
S
D000067:Accounts Payable and Receivable; D004469:Economics, Hospital / Q000458:organization & administration*; D005377:Financial Management, Hospital / Q000458:organization & administration*; D005382:Financing, Personal; D006801:Humans; D010350:Patient Credit and Collection / Q000458:organization & administration*; D013997:Time Factors; D014481:United States