Linking job demands and resources to employee engagement and burnout: a theoretical extension and meta-analytic test.
We refine and extend the job demands-resources model with theory regarding appraisal of stressors to account for inconsistencies in relationships between demands and engagement, and we test the revised theory using meta-analytic structural modeling. Results indicate support for the refined and updated theory. First, demands and burnout were positively associated, whereas resources and burnout were negatively associated. Second, whereas relationships among resources and engagement were consistently positive, relationships among demands and engagement were highly dependent on the nature of the demand. Demands that employees tend to appraise as hindrances were negatively associated with engagement, and demands that employees tend to appraise as challenges were positively associated with engagement. Implications for future research are discussed.
Crawford
Eean R
ER
Department of Management, University of Florida, P.O. Box 117165, Gainesville, FL 32611-7165, USA. eean.crawford@cba.ufl.edu
Lepine
Jeffery A
JA
Rich
Bruce Louis
BL
D001290:Attitude; D002055:Burnout, Professional / Q000209:etiology / Q000523:psychology*; D006801:Humans; D007588:Job Satisfaction; D008960:Models, Psychological; D009042:Motivation; D055500:Resilience, Psychological; D012944:Social Support; D013315:Stress, Psychological / Q000150:complications / Q000523:psychology; D016526:Workload / Q000523:psychology* / Q000706:statistics & numerical data