Effectiveness of bullying and violence prevention programs.
Workplace bullying is a significant occupational health problem worldwide. Nurses are vulnerable to workplace bullying. During interactions with staff nurses, occupational health nurses have crucial opportunities to identify victims of workplace bullying and provide effective techniques for preventing and managing workplace bullying behaviors. The purpose of this systematic review was to identify best practices for preventing and managing workplace bullying among staff nurses. The best method found to control and stop workplace bullying involves cognitive rehearsal of responses to common bullying behaviors. Translation of the 3-hour workplace bullying prevention and management program is discussed.
Stagg
Sharon J
SJ
Shore Works/Shore Health System, University of Maryland, Medical System, Cambridge, MD 21613, USA. sstagg@shorehealth.org
Sheridan
Daniel
D
D000374:Aggression; D006801:Humans; D009785:Occupational Health Nursing; D014754:Violence / Q000517:prevention & control*; D017132:Workplace