Survey-assessed quality and organizational factors related to quality in Pursuing Perfection hospitals.
Shwartz
Michael
M
Center for Organization, Leadership, and Management Research, VA Boston Healthcare System, School of Management, Boston University, 595 Commonwealth Avenue, Boston, MA 02215, USA. mshwartz@bu.edu
Cramer
Irene E
IE
Holmes
Sally K
SK
Cohen
Alan B
AB
Restuccia
Joseph D
JD
VanDeusen Lukas
Carol
C
Sullivan
Jennifer L
JL
Charns
Martin P
MP