[Friendly hospitals for adolescents: patients' preferences].
OBJECTIVE
To determine the preferences and priorities of a sample of hospitalized adolescents on potential ways to improve their stay in the hospital.


METHODS
We performed a prospective, cross-sectional, descriptive study. The participants completed a questionnaire on their preferences and priorities regarding hospitalization, which included data about age, sex, and hospitalization experience. There were 15 questions (Likert-type scale) to score from 1 to 5 the importance they gave to different aspects of the hospital stay, 6 questions with various response options on their preferences concerning roommates and accompanying person at night in the hospital, and 5 open questions to indicate positive and negative aspects on hospitalization and suggestions to improve it.


RESULTS
A total of 96 adolescents completed the questionnaire, which was 76% of the eligible sample. The importance of friendliness of clinical staff and medical tests not to suffer any delay were the aspects that were considered most important to improve adolescents' hospitalization. If they had to share the hospital room, 86.4% (95% CI: 77.9-92.5) preferred to share with someone of the same age. Among the noteworthy suggestions to improve hospitalization were those involving leisure services in the hospital for adolescent patients (56.2% of the references). As a positive aspect of hospitalization, half (50.0%) referred to the relationship with the clinical staff.


CONCLUSIONS
Adolescents express a hospital user perspective that should be taken into account in developing improvements in the health care they receive.
Departamento de Psicología Social y Antropología, Universidad de Salamanca, Salamanca, España. ullan@usal.es
Ana M
AM
Ullán
Isabel
I
Serrano
Marta
M
Badía
Juan
J
Delgado
D000293:Adolescent; D003430:Cross-Sectional Studies; D005260:Female; D006782:Hospitals, Special / Q000592:standards; D006801:Humans; D008297:Male; D057240:Patient Preference; D011446:Prospective Studies; D011795:Surveys and Questionnaires