Dealing with B team members. Holding up a mirror can have a positive effect on them and the organization.
Mayer
Thom
T
Best Practices Inc., Fairfax, VA, USA. tmayer@best-practices.com
D017598:Efficiency, Organizational; D006801:Humans; D007400:Interprofessional Relations; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000379:methods*