A primer for quality assurance and improvement in Pacific island health services.
Quality assurance and improvement (QA/QI) systems are underdeveloped in Pacific island jurisdictions and building QA/QI capacity is one of the best opportunities for quickly improving performance of health services in the region. There is a variety of styles available for QA/QI in health care organizations and the best approach will vary with the size, scope of practice, and needs of the organization. This report briefly describes the major styles of QA/QI and provides suggestions for QA/QI program approach based on several common Pacific island scenarios.
PIHOA QA/QI Initiative, 1109 Melvin Ave., Maryville, Tennessee 37803, USA. durand@pihoa.org
A Mark
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Durand
D006296:Health Services / Q000592:standards*; D008849:Micronesia; D016730:Program Development; D011785:Quality Assurance, Health Care / Q000379:methods*