Recovery orientation of treatment, consumer empowerment, and satisfaction with services: a mediational model.
OBJECTIVE
This study explores the relationship between the recovery orientation of treatment and subjective experiences of consumer empowerment and satisfaction with services for individuals with severe and persistent mental illness.


METHODS
Instruments measuring perceptions of empowerment, recovery orientation of treatment, and satisfaction with services were administered to 45 participants enrolled in two demographically similar mental health treatment programs in Tampa, Florida - a community mental health center and an Assertive Community Treatment team. Analyses were conducted according to traditional mediation models. Empowerment was expected to mediate the relationship between the recovery orientation of treatment and consumer satisfaction with services.


RESULTS
A recovery-based treatment orientation significantly predicted both consumer empowerment and satisfaction with services. Empowerment mediated the relationship between treatment orientation and consumer satisfaction.


CONCLUSIONS
These preliminary findings highlight the impact of the recovery orientation of treatment on empowerment and satisfaction with services among individuals with severe and persistent mental illness.
University of South Florida, Tampa, FL, USA.
Blake
B
Barrett
M Scott
MS
Young
Gregory B
GB
Teague
James T
JT
Winarski
Kathleen A
KA
Moore
Ezra
E
Ochshorn
D000328:Adult; D003155:Community Mental Health Centers; D005260:Female; D006801:Humans; D008297:Male; D001523:Mental Disorders / Q000523:psychology / Q000534:rehabilitation*; D008605:Mental Health Services; D008960:Models, Psychological; D010358:Patient Participation / Q000379:methods* / Q000523:psychology; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011209:Power, Psychological