title: Front and center. Investment in staffing, technology shows patients you care.
authors.forename: Lois A
authors.initials: LA
authors.lastname: Bowers
mesh_terms: D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D017060:Patient Satisfaction; D010561:Personnel Staffing and Scheduling; D013672:Technology; D014481:United States