The role of learning and customer orientation for delivering service quality to patients.
Bellou
Victoria
V
Department of Economic Studies, University of Thessaly, Greece. vbellou@uth.gr
D000293:Adolescent; D000328:Adult; D003695:Delivery of Health Care; D005260:Female; D006115:Greece; D006779:Hospitals, Public; D006801:Humans; D007318:Inservice Training; D007858:Learning; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D009949:Orientation; D017060:Patient Satisfaction; D011787:Quality of Health Care; D011795:Surveys and Questionnaires; D055815:Young Adult