Patient navigators. New advocacy role a good fit for HIM professionals.
More facilities are offering patients support in navigating the healthcare system, helping manage care in difficult times and assisting when low health literacy could present barriers to care.
Missouri Western State University, St Joseph, MO., USA. dolan@missouriwestern.edu
Marsha
M
Dolan
Julie
J
Walter
Rachel
R
Heet
D004496:Education, Continuing; D006801:Humans; D008490:Medical Informatics; D008497:Medical Record Administrators; D010344:Patient Advocacy; D024382:Professional Role