title: [A contact person leads to increased satisfaction among new mothers].
abstract: BACKGROUND
  The aim of this study was to test a new method for continuous monitoring of the Danish contact person concept and to evaluate the impact of the concept on the mothers' perception of nursing care and on their self-efficacy.
  
  
  METHODS
  This is a descriptive study, carried out at a neonatal unit forming part of a department of paediatrics. Using an electronic questionnaire, the mothers were asked if they had been given a contact nurse and how they assessed the quality of the care and their own self-efficacy. The correlation between their experience of being given a contact person and having high scores of nursing care and of self-efficacy was analyzed by logistic regression.
  
  
  RESULTS
  A total of 300 (81%) of the mothers answered the questionnaire. Among the mothers who acknowledged having had a contact nurse compared with those who did not, odds ratios were > 1 in 10/11 questions concerning assessment of nursing care. Concerning the mothers' assessment of their self-efficacy, the odds ratios were > 1 in 7/11 questions. None of these were statistically significant.
  
  
  CONCLUSIONS
  The study showed a tendency towards a positive impact on nursing care when contact persons were allocated to the mothers who were admitted to a neonatal ward. The findings were statistically significant in 2/11 questions.
authors.affiliation: Syddansk Universitet, Sygehus Lillebaelt/IRS, Forskningsinitiativet for Sundhedstjenesteforskning, Denmark. jette.ammentorp@slb.regionsyddanmark.dk
authors.forename: Jette
authors.initials: J
authors.lastname: Ammentorp
authors.forename: Hanne Irene
authors.initials: HI
authors.lastname: Jensen
authors.forename: Betty
authors.initials: B
authors.lastname: Nørgaard
authors.forename: Poul-Erik
authors.initials: PE
authors.lastname: Kofoed
mesh_terms: D003258:Consumer Behavior; D003718:Denmark; D005260:Female; D006801:Humans; D007231:Infant, Newborn; D015931:Intensive Care, Neonatal / Q000592:standards; D009035:Mothers / Q000523:psychology*; D017283:Neonatal Nursing / Q000592:standards; D009722:Nurse Practitioners / Q000592:standards; D011785:Quality Assurance, Health Care; D020377:Self Efficacy; D011795:Surveys and Questionnaires; D000078329:Workforce