Dealing with difficult patients.
Banta Consulting, Inc., USA. lois@bantaconsulting.com
Lois J
LJ
Banta
D001290:Attitude; D001291:Attitude of Health Personnel; D003142:Communication; D003729:Dental Care / Q000191:economics; D003812:Dentist-Patient Relations; D006801:Humans; D010350:Patient Credit and Collection; D010361:Patients / Q000523:psychology; D010551:Personality; D016079:Refusal to Treat; D013689:Telephone