Outcome assessment via handheld computer in community mental health: consumer satisfaction and reliability.
Computerized administration of mental health-related questionnaires has become relatively common, but little research has explored this mode of assessment in "real-world" settings. In the current study, 200 consumers at a community mental health center completed the BASIS-24 via handheld computer as well as paper and pen. Scores on the computerized BASIS-24 were compared with scores on the paper BASIS-24. Consumers also completed a questionnaire which assessed their level of satisfaction with the computerized BASIS-24. Results indicated that the BASIS-24 administered via handheld computer was highly correlated with pen and paper administration of the measure and was generally acceptable to consumers. Administration of the BASIS-24 via handheld computer may allow for efficient and sustainable outcomes assessment, adaptable research infrastructure, and maximization of clinical impact in community mental health agencies.
University of Pennsylvania, 3535 Market Street, Philadelphia, PA 19104, USA.
Lizabeth A
LA
Goldstein
Mary Beth
MB
Connolly Gibbons
Sarah M
SM
Thompson
Kelli
K
Scott
Laura
L
Heintz
Patricia
P
Green
Donald
D
Thompson
Paul
P
Crits-Christoph
D003155:Community Mental Health Centers; D003156:Community Mental Health Services / Q000592:standards*; D034201:Computers, Handheld / Q000706:statistics & numerical data*; D003258:Consumer Behavior; D003625:Data Collection / Q000379:methods; D004522:Educational Status; D005260:Female; D006801:Humans; D008297:Male; D008603:Mental Health; D017063:Outcome Assessment, Health Care / Q000379:methods*; D015143:Philadelphia; D010865:Pilot Projects; D011569:Psychiatric Status Rating Scales; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires