Development of a Web-based educational intervention to improve cross-cultural communication among hospice providers.
In this article, the authors describe the theoretical foundation, development, and content of a Web-based educational intervention to improve cross-cultural communication about end-of-life concerns and report on the preliminary evaluation of this intervention using a qualitative study design. The data were collected with non-structured questions in a convenience sample of 21 hospice providers. Participants reported that they found the training appropriate and useful. Participants also reported finding the online delivery convenient and the interactive format valuable. Improving the quality of cross-cultural patient-provider communication can contribute to reducing disparities at end-of-life.
Biobehavioral Nursing & Health Systems, School of Nursing, University of Washington, Seattle, Washington 98195, USA. doorenbo@u.washington.edu
Ardith Z
AZ
Doorenbos
Taryn
T
Lindhorst
Stephanie Myers
SM
Schim
Eileen
E
Van Schaik
George
G
Demiris
Hope A
HA
Wechkin
J Randall
JR
Curtis
D003142:Communication; D054521:Cultural Competency / Q000193:education*; D017051:Hospice Care / Q000379:methods*; D006801:Humans; D020407:Internet; D011369:Professional-Patient Relations; D012947:Social Work / Q000193:education*; D013192:Staff Development / Q000379:methods*