Client and therapist variability in clients' perceptions of their therapists' multicultural competencies.
This study examined therapist differences in their clients' ratings of their therapists' multicultural competencies (MCCs) as well as tested whether therapists' who were rated as exhibiting more MCCs also had clients who had better therapy outcomes (N = 143 clients and 31 therapists). All clients completed at least 3 sessions. Results demonstrated that therapists accounted for less than 1% of the variance in their clients' Cross-Cultural Counseling Inventory–Revised (CCCI-R; T. D. LaFromboise, H. L. K. Coleman, & A. Hernandez, 1991) scores, suggesting that therapists did not differ in terms of how clients rated their MCCs. Therapists accounted for approximately 8.5% of the variance in therapy outcomes. For each therapist, their clients' CCCI-R scores were aggregated to provide an estimate of therapists' MCCs. Therapists' MCCs, based on aggregate CCCI-R scores, did not account for the variability in therapy outcomes that were attributed to them. Additionally, clients' race/ethnicity, therapists' race/ethnicity, or the interaction of clients'–therapists' race/ethnicity were not significantly associated with clients' perceptions of their therapists' MCCs.
Department of Educational and Counseling Psychology, College of Education and Human Development, University of Louisville, Louisville, KY 40292, USA. jesse.owen@louisville.edu
Jesse
J
Owen
Mark M
MM
Leach
Bruce
B
Wampold
Emil
E
Rodolfa
D000293:Adolescent; D000328:Adult; D003376:Counseling; D054521:Cultural Competency; D005006:Ethnicity / Q000523:psychology*; D005260:Female; D006801:Humans; D008297:Male; D008960:Models, Psychological; D017060:Patient Satisfaction; D011614:Psychotherapy, Brief; D013333:Student Health Services; D013334:Students / Q000523:psychology; D011795:Surveys and Questionnaires; D016896:Treatment Outcome; D044465:White People / Q000523:psychology; D055815:Young Adult