title: The role of leader behaviors in hospital-based emergency departments' unit performance and employee work satisfaction.
abstract: The role of the leader of a medical unit has evolved over time to expand from simply a medical role to a more managerial one. This study aimed to explore how the behavior of a hospital-based emergency department's (ED's) leader might be related to ED unit performance and ED employees' work satisfaction. One hundred and twelve hospital-based EDs in Taiwan were studied: 10 in medical centers, 32 in regional hospitals, and 70 in district hospitals. Three instruments were designed to assess leader behaviors, unit performance and employee satisfaction in these hospital-based EDs. A mail survey revealed that task-oriented leader behavior was positively related to ED unit performance. Both task- and employee-oriented leader behaviors were found to be positively related to ED nurses' work satisfaction. However, leader behaviors were not shown to be related to ED physicians' work satisfaction at a statistically significant level. Some ED organizational characteristics, however, namely departmentalization and hospital accreditation level, were found to be related to ED physicians' work satisfaction.
authors.affiliation: Institute of Health Services Administration, College of Public Health, China Medical University, Taichung, Taiwan, ROC.
authors.forename: Blossom Yen-Ju
authors.initials: BY
authors.lastname: Lin
authors.forename: Chung-Ping C
authors.initials: CP
authors.lastname: Hsu
authors.forename: Chi-Wen
authors.initials: CW
authors.lastname: Juan
authors.forename: Cheng-Chieh
authors.initials: CC
authors.lastname: Lin
authors.forename: Hung-Jung
authors.initials: HJ
authors.lastname: Lin
authors.forename: Jih-Chang
authors.initials: JC
authors.lastname: Chen
mesh_terms: D001291:Attitude of Health Personnel; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D036262:Empirical Research; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D007857:Leadership; D008505:Medical Staff, Hospital / Q000523:psychology*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D011795:Surveys and Questionnaires; D013624:Taiwan