title: Reliability in individual monitoring service.
abstract: As a laboratory certified to ISO 9001:2008 and accredited to ISO/IEC 17025, the Secondary Standard Dosimetry Laboratory (SSDL)-Nuclear Malaysia has incorporated an overall comprehensive system for technical and quality management in promoting a reliable individual monitoring service (IMS). Faster identification and resolution of issues regarding dosemeter preparation and issuing of reports, personnel enhancement, improved customer satisfaction and overall efficiency of laboratory activities are all results of the implementation of an effective quality system. Review of these measures and responses to observed trends provide continuous improvement of the system. By having these mechanisms, reliability of the IMS can be assured in the promotion of safe behaviour at all levels of the workforce utilising ionising radiation facilities. Upgradation of in the reporting program through a web-based e-SSDL marks a major improvement in Nuclear Malaysia's IMS reliability on the whole. The system is a vital step in providing a user friendly and effective occupational exposure evaluation program in the country. It provides a higher level of confidence in the results generated for occupational dose monitoring of the IMS, thus, enhances the status of the radiation protection framework of the country.
authors.affiliation: Quality Assurance Section, Secondary Standard Dosimetry Laboratory, Malaysian Nuclear Agency, Bangi 43000 Kajang, Selangor, Malaysia. noriaha@nuclearmalaysia.gov.my
authors.forename: N
authors.initials: N
authors.lastname: Mod Ali
mesh_terms: D002138:Calibration; D006801:Humans; D007753:Laboratories; D008296:Malaysia; D055848:Nuclear Power Plants / Q000592:standards; D016273:Occupational Exposure / Q000592:standards; D011786:Quality Control; D011829:Radiation Dosage; D011834:Radiation Monitoring / Q000592:standards*; D011835:Radiation Protection / Q000379:methods / Q000592:standards*; D011874:Radiometry / Q000379:methods / Q000592:standards*; D015203:Reproducibility of Results