title: A healthcare Lean Six Sigma System for postanesthesia care unit workflow improvement.
abstract: BACKGROUND
  The aim of this article is to propose a new model called Healthcare Lean Six Sigma System that integrates Lean and Six Sigma methodologies to improve workflow in a postanesthesia care unit.
  
  
  METHODS
  The methodology of the proposed model is fully described. A postanesthesia care unit case study is also used to demonstrate the benefits of using the Healthcare Lean Six Sigma System model by combining Lean and Six Sigma methodologies together.
  
  
  RESULTS
  The new model bridges the service gaps between health care providers and patients, balances the requirements of health care managers, and delivers health care services to patients by taking the benefits of the Lean speed and Six Sigma high-quality principles.
  
  
  CONCLUSIONS
  The full benefits of the new model will be realized when applied at both strategic and operational levels. For further research, we will examine how the proposed model is used in different real-world case studies.
authors.affiliation: School of Health Information Science, University of Victoria, Victoria, British Columbia, Canada. akuo@uvic.ca
authors.forename: Alex Mu-Hsing
authors.initials: AM
authors.lastname: Kuo
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Borycki
authors.forename: Andre
authors.initials: A
authors.lastname: Kushniruk
authors.forename: Te-Shu
authors.initials: TS
authors.lastname: Lee
mesh_terms: D017598:Efficiency, Organizational; D006801:Humans; D017146:Models, Organizational; D019982:Organizational Case Studies; D018802:Patient-Centered Care / Q000458:organization & administration; D058996:Quality Improvement / Q000458:organization & administration; D011787:Quality of Health Care / Q000458:organization & administration*; D011997:Recovery Room / Q000458:organization & administration*; D017751:Safety Management / Q000458:organization & administration; D013997:Time Factors; D017749:Total Quality Management / Q000379:methods*; D057188:Workflow