title: Business continuity: mitigating and responding to ensure continuous customer support.
authors.affiliation: CaridianBCT, Lakewood, Colorado, USA.
authors.forename: Craig
authors.initials: C
authors.lastname: Rinehardt
mesh_terms: D001771:Blood Banks / Q000458:organization & administration*; D003132:Commerce / Q000458:organization & administration*; D003258:Consumer Behavior; D004189:Disaster Planning / Q000458:organization & administration*; D004630:Emergencies; D006801:Humans