title: Challenges for improving patients' experiences of health care.
authors.forename: Jocelyn
authors.initials: J
authors.lastname: Cornwell
authors.forename: Joanna
authors.initials: J
authors.lastname: Goodrich
mesh_terms: D006801:Humans; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D011369:Professional-Patient Relations; D011787:Quality of Health Care; D014481:United States