title: Parents evaluation of the processes of care in child rehabilitation: a reliability study of the Norwegian translation of MPOC-20.
abstract: BACKGROUND
  The objective was to assess the reliability of the Norwegian translation of the Canadian Measure of Processes of Care-20 (MPOC-20) questionnaire for use in child rehabilitation in Norway. MPOC-20 is a standardized questionnaire with 20 items and 5 scales that assesses to what extent parents experience that the services offered to them and their children are in line with the ideologies and principles of the family-centred service (FCS).
  
  
  METHODS
  The translation of MPOC-20 was performed according to international standards for translation of questionnaires. A pilot study was carried out with representatives from four patient advocacy organizations. A test-retest reliability study was performed. MPOC-20 (N) was sent to the participants twice with 2- to 6-week intervals. Participants were 36 parents of 25 children aged 0-18 years. Response rate was 41.8%.
  
  
  RESULTS
  The intraclass correlations (ICCs) for test-retest scores ranged 0.78-0.86. The internal consistency expressed as Cronbach's alpha ranged 0.62-0.93; the score was high for four of the scales and acceptable for the fifth 'Providing specific information'. These findings strongly suggest that the five scales of MPOC-20 (N) have good test-retest reliability. Average scores of each scale did not differ significantly between the first and second rating, indicating that the average scores of the ratings are stable.
  
  
  CONCLUSIONS
  The Measure of Processes of Care-20 (N) appears to be reliable and useful in the Norwegian context, and can be recommended for evaluation of the processes of child rehabilitation(1) in Norway.
authors.affiliation: Østfold Hospital Trust, Child habilitation Centre, Fredrikstad, Norway. anne.karin.hagen@so-hf.no
authors.forename: A-K
authors.initials: AK
authors.lastname: Hagen
authors.forename: W S
authors.initials: WS
authors.lastname: Bjorbækmo
mesh_terms: D000293:Adolescent; D001294:Attitude to Health; D002170:Canada; D002648:Child; D002662:Child Health Services / Q000592:standards*; D002675:Child, Preschool; D019988:Children with Disabilities / Q000534:rehabilitation*; D005192:Family Health / Q000592:standards*; D005220:Fathers / Q000523:psychology; D005260:Female; D006801:Humans; D007223:Infant; D008297:Male; D009035:Mothers / Q000523:psychology; D009664:Norway; D010865:Pilot Projects; D017064:Process Assessment, Health Care / Q000592:standards*; D011594:Psychometrics; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires / Q000592:standards; D014177:Translations