title: Planning for a clinical crisis. Preparation is critical to responding to events you hoped would never happen.
authors.affiliation: Harvard School of Public Health, Institute for Healthcare Improvement, USA. jconway@IHI.org
authors.forename: James B
authors.initials: JB
authors.lastname: Conway
authors.forename: Blair L
authors.initials: BL
authors.lastname: Sadler
authors.forename: Kevin
authors.initials: K
authors.lastname: Stewart
mesh_terms: D006740:Hospital Administrators; D006801:Humans; D019300:Medical Errors; D010934:Planning Techniques; D011641:Public Relations; D014481:United States