title: Early career RNs' perceptions of quality care in the hospital setting.
abstract: The purpose of this study was to explore early-career registered nurses' perceptions of high-quality nursing care in hospitals. The study findings contribute to ongoing work intended to explore and define what quality nursing care is and how it ultimately impacts patients. The final sample analyzed for this article consisted of 171 narrative responses from hospital-based registered nurses. We used Krippendorff's technique for qualitative content analysis to identify themes. Three themes emerged as integral to high quality nursing care: registered nurse presence, developing relationships, and facilitating the flow of knowledge and information. Development of nursing quality indicators should focus on nursing processes in addition to patient outcomes. Such a focus would better capture the complexity of hospital nursing care.
authors.affiliation: New York University, New York, NY, USA. ddc272@nyu.edu
authors.forename: Daniel D
authors.initials: DD
authors.lastname: Cline
authors.forename: Marie-Claire
authors.initials: MC
authors.lastname: Rosenberg
authors.forename: Christine T
authors.initials: CT
authors.lastname: Kovner
authors.forename: Carol
authors.initials: C
authors.lastname: Brewer
mesh_terms: D000328:Adult; D003142:Communication; D005260:Female; D006761:Hospitals / Q000592:standards*; D006801:Humans; D008297:Male; D008875:Middle Aged; D033262:Narration; D009723:Nurse-Patient Relations; D009729:Nursing / Q000592:standards*; D010465:Perception; D036301:Qualitative Research; D011787:Quality of Health Care / Q000592:standards*; D012647:Self-Assessment; D011795:Surveys and Questionnaires; D013997:Time Factors; D035502:Trust; D014481:United States; D055815:Young Adult